KB
Kelsey B
Active since Jun 2023
5
Reviews
0
Industries
Reviews
5 reviews16 months ago
Netflorist misrepresentation, misleading photos
I spent close to R1000 for a bouquet of flowers for my friend, and the bouquet was absolutely terrible! Nothing like the pictures, small, misrepresentation of the size. I would never pay R1000 for a bouquet of sunflowers the size of a 25cm pot! What a *******.
0 replies
18 months ago
50k loss, lost international holiday, false promises due to SA Airways strike
My international flights were cancelled TWICE because of the SA Airways strike recently. I was promised a refund for both my return tickets and my fiancé's tickets within 3-5 days, it's now over 10 days and every time I call and speak to the refunds center they tell me that I must contact the OTA, but the OTA tells me that it's SA Airways that must do the refund on their side because they cancelled it. Both point fingers at each other and this is all SA Airways fault! I'm down nearly 50k on these tickets less an international holiday to Brazil thanks to south african airways. They promised me a speedy refund and admitted to fault in writing yet every time I call they tell me the same thing. It's pending. It's being processed. Nothing is being done to process the refund. I sit here with no holiday and no money.
0 replies
22 months ago
Disgraceful treatment of a loyal customer
Dear Andiswe and Ombudsman Team, Thank you for your response regarding my complaint about the cancellation of my insurance policy with King Price Insurance. I appreciate your time and consideration in reviewing my case. I would like to clarify the circumstances surrounding the incident and my interactions with the investigating officer, as I believe the cancellation of my policy was unjust. The incident in question occurred at night on a dangerous road, and I was alone at the time. Naturally, I was quite startled and anxious due to the situation. During the investigation, the officer who handled my case employed an intimidating approach, which further heightened my distress. Despite these challenging conditions, I did my best to provide all the information I could recall about the incident. I want to emphasize I was always truthful and transparent. The assertion that I did not provide true and accurate information is deeply concerning to me. I shared everything I remembered, but the officer was unable to obtain footage from the security camera where the incident took place. I believe this lack of evidence unfairly led to the decision to cancel my policy. I have been a loyal customer of King Price Insurance for several years and have always conducted myself with integrity. I have never tried to claim for something that did not happen and I have never **** to an insurer. The treatment I received made me feel like a ********. The value of my car was only R50,000, and at this point, my concern is not with the monetary compensation but with clearing my name and rectifying the situation. I respectfully request a reconsideration of the policy cancellation and the associated records. I would like to request for all of my data with King Price to be deleted in alignment with the POPIA act if that is possible if they are not able to be fair and remove the mark on my name. It is important to me that this matter be resolved fairly and that I am not unfairly penalized for circumstances beyond my control. Thank you for your attention to this matter. I look forward to your guidance on how to proceed and what steps can be taken to address this issue. Warm regards, Kelsey --- Thanks to King Price, they have made my life a living hell and up until now, I still can't get insurance.
5 replies
27 months ago
Thank you Orms for the great service!
Would just like to commend Orms for really going above and beyond. We had a drone repair that had been massively delayed due to unavailable parts with the supplier, and Jason himself offered us a loan drone to use while we wait for the repair to be completed. I have used Orms for over 10 years and I will continue to support and recommend them.
2 replies
36 months ago
****MERS. DO NOT BUY FROM THIS COMPANY
****mers. This business advertises products that don't exist. You buy them online and never receive them. This business denies taking money or even selling products. BE WARNED.
0 replies
Review Distribution
5 Star
1 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (80%)