TM
Thembinkosi M
Active since Apr 2023
3
Reviews
0
Industries
Reviews
3 reviews3 weeks ago
Exchange
Good day ZARA Eastgate team, I recently received a birthday gift purchased from your store, but unfortunately the size is not correct. I would like to request an exchange for a different size rather than a refund. I still have the receipt/slip with me. Kindly advise on the process to assist with this exchange. Thank you in advance for your help. Kind regards, T
0 replies
27 months ago
Paid up Letter
Good day Team Brooks and Luyt Can I be assisted with Paid Up Letter. Regards T
1 reply
38 months ago
Second Hand Goods
In July and November 2022, I purchased a washing Model number WTJA13027 Serial Number WC5W5 WTJA1302T-ZA and grass cutter (Serial Number) from the Makro Store in Crown Mine and Struben Valley . I paid for these items. The Defy washing machine was broken within 6 months of purchase and the grass cutter was broken within two weeks of purchase. I reached out to a customer representative for the washing machine of which they assisted with the washing machine. It was sorted and Fixed. As for the grass cutter it was not fixed and I was told to pay so much money to get it fixed. So I'm asking I won't get my money back because there's a policy stating if your goods are damaged within 14 days you'll get your money back or have goods fixed. Or Makro just selling us second hand goods To solve this issue, I would like your assistance. Regards Thembinkosi
1 reply
Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
3 (100%)