Ridhwaan G

Active since Mar 2023

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Reviews

3 reviews

2 weeks ago

bad service

or the past couple of months i been having account and connection issue with Rain they keep saying a ticket was loaded and has been escalated to no avail. my premium is 589 invoice **********8 as per my contract. yesterday my account was logged as overdue and was forges to pay 620 invoice **********9 to continue my connection. every time they just increase the premium for no reason, we lose connectivity for days. ive received 2 sim cards that never worked even thought it shows active. I was promised a replacement of my WIFI device for more then a year still nothing. yet the still increase as they please

0 replies

Rain

2 weeks ago

bad service

for the past couple of months i been having account and connection issue with Rain they keep saying a ticket was loaded and has been escalated to no avail. my premium is 589 invoice 93617598 as per my contract. yesterday my account was logged as overdue and was forges to pay 620 invoice 94718039 to continue my connection. every time they just increase the premium for no reason, we lose connectivity for days. ive received 2 sim cards that never worked even thought it shows active. I was promised a replacement of my WIFI device for more then a year still nothing. yet the still increase as they please

2 replies

Rain

15 months ago

Pathetic Service

Hi, I spoke to your consultant regarding our WiFi unit that needs to be exchanged no network coverage for days. Awaiting eta since 2024 numerous queries logged to no avail. Since April 2024 we have received the 2 sim which was included in package cards we not working never has. Dec 2024 a consultant promised the replacement of the router as well as the 2 sim cards. We use this for work purpose and me and my wife work from home. If not resolved asap I would have to search for other provides asap.

7 replies

Review Distribution

5 Star

0 (0%)

4 Star

0 (0%)

3 Star

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2 Star

0 (0%)

1 Star

3 (100%)