Nomkhitha Z's Profile | Hellopeter

Share Your Experience

Industries I'm a Business

NZ

Nomkhitha Z

Active since Jan 2023

3

Reviews

0

Industries

Reviews

3 reviews

Monitor Administrators

3 months ago

Tfg claims

I am very disappointed with the way my claim is been handled. Firstly my policy was not registered from August 2025 because the IMEI number was taken down incorrectly, I they have been debiting my account yet it was not linked to a policy. Claim was submitted 20 March 2026, and after 3 weeks I was informed my policy was not registered, ok policy is registered and im asked to send policy schedule which i sent along with screenshot on premiums going off every month. Today the 2nd of May I was advised that they are awaiting confirmation from TFG in regards to miss payments, I mean really what nonsense its this. Standard turnaround time for a claim is 2 weeks its the 7th week now and still nothing, to make things worse I hav to follow so on top of paying premiums I must still use my resources to follow up on the claim. The service from the call center staff is putrid to say the least. I will be taking this up with the ombudsman as well because paying for a policy that was not registered is *****. Very disappointed worst insurance ever.

1 reply

22 months ago

Nedbank poor service

Where do I even start Nedbank ****** me blue blind and they still get away with it, I had insurance for a loan but they refuse to pay even though all documents were submitted, including ui19 form stating I was fired, So why would and employer fill a u19 form stating fired and then confirm other information over the phone, clearly there was no proper investigation done, it's easier not to pay and to make matters worse my credit score is affected by this why take out insurance if they are not willing to pay, I would like a copy of that call recording because clearly something does not add up. NEDBANK IS ****** AND THEY DO NOT EVEN BOTHER TO CONTACT YOU THE LEVEL OF DISRESPECT.

0 replies

44 months ago

Very Angry Client

Nedbank is the worst ever I was fired from my job during covid and I had a loan with Nedbank with insurance. When I submitted my claim this included termination letter, employment contract, ui19 form filled and signed as per request. They called the company and I was advised they cannot pay my claim because my ex boss did not confirm over the phone. How would I get ui19 form and termination letter if I was not terminated. To top if off I received uif in the nedbank account. Boom I was really fired but it was not enough. Why do you request all these documents of your decision is based on a call. Really dumb and unprofessional. You just did not want pay. The fact that you had all the proof but looked for an excuse not to pay. RUN AWAY FROM NEDBANK PEOPLE THEY FIND EVERY EXCUSE NOT TO PAY. SCAM SCAM SCAM I have sent numerous email and all you get is an auto response no one ever contacted me I guess to them I'm just a number. POOR SERVICE NO REGARD FOR HUMANS

0 replies

Review Distribution

5 Star

0 (0%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

3 (100%)

About

About Us
How Hellopeter Works
Press

Community

Help Centre for Reviewers
Sign In
Blog

Businesses

Hellopeter Business
Plans & Pricing
Business Sign In
Help Centre for Businesses

Follow Us

About

About Us
How Hellopeter Works
Press

Community

Help Centre
Sign In
Blog

Businesses

Hellopeter Business
Plans & Pricing
Business Sign In
Help Centre

Follow Us

© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.

Terms & Conditions|Privacy Policy