RV
Roux van der watt
Active since Oct 2022
2
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Reviews
2 reviews18 months ago
Don't sign up to Matrix, they **** you into not being able to cancel
I signed up with Matrix tracking over the phone with one of their sales agents. I was never given a contract to sign or read through. Now 2 years later having sold the vehicle I am told I need to pay a R2000 cancellation fee to stop the R99 per month contract (which I don't have and didn't sign). I have called countless times without response, always being told I am being put through to the cancellations department then the line goes dead. I have emailed many times requesting to be supp**** with the contract bearing my signature where I accepted these terms and conditions. Currently this is a direct violation of the consumer protection act by attempting to charge me and threaten me with credit score penalties while refusing to supply the contract where these terms were agreed to. I have read countless other reviews where people are unable to cancel their matrix tracking service, it seems this is their standard operating procedure to lure and trap people in this service. Their tracking service is also useless with it many times showing the vehicle is still parked at home when it has already been driving around for 2 hours plus, lots of lag, very limited usability.
2 replies
44 months ago
Seven Landies ruined my car and ripped me off!
In 2018 I entrusted 7 landies to do a chassis off respray and interior fitment on my Defender. Somehow this job dragged on and on with excuse after excuse for 4 years. I received my car back at the end of 2021 after a nightmare process of being lied to and messed about. Unfortunately, the car I received back had major issues. Paint bubbling, paint scratched off, parts missing, suspension components installed wrongly, major electrical issues, overheating etc. There is so much wrong with this car it is actually disgusting. Louis and 7 landies should be ashamed of what they have done here. I cannot believe that after 4 years this is the absolute mess I am sitting with. 7 Landies has taken NO responsibility for the mess they have created. They are unwilling to refund me for the paint job. I have paid Louis and 7 landies R130 000 so far for this job. At the moment I am going to have to strip the car down and have it repainted from scratch. I have spent over R50 000 already at different workshops just to get it drivable. I am going to have to take it to an auto electrician to have it rewired as it is frankly a massive fire risk as is. I will have to redo the interior, carpets etc as they need to be stripped out to address the fact that they side body filler to cover up rust and paint over it instead of treating it.. Then I need to replace all the missing/ swapped out components. I estimate I am going to have to spend at least another R120 000 to get this car presentable and working correctly. Everything must be redone. The only things I can keep are the seats that have been recovered, the rest is shambles.
0 replies
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