MB
Michael B
Active since Oct 2022
2
Reviews
0
Industries
Reviews
2 reviews3 weeks ago
Not a great experience at all
So, the experience has NOT been a good 1. Our installation is still not complete. We were told, everything will be done in 1 day.. its only a 5kva system – 8 panels… Their electrical contractor couldn’t finish on the day and has gave us a 2 week lead time to come back and complete. I cant insure the system, which puts our house at risk due to non-compliance or a COC. We cant be issued and COC UNTIL the installation is complete.. Lovely!!! There was damages to our roof. Installation team left it dirty. *****s missing and also some plastic covers not installed. The installation team were nice and pleasant, but seriously, this is not an experience I would wish on any client. I think you guys need to relook at your contracting companies, as well as your own customer service. The overall service after we signed the paperwork has not been good at all. They quick to get you signed up, but the customer service has been **** Then their compliance advisor emails us like we are ********s and very rude to my wife. Maybe they should be quick to rather assist than speak to people like we dumb as ****!!! On my current experience… STAY AWAY from them. Rather find someone else.
1 reply
45 months ago
Craig Classen senior consultant saving me a small fortune
I called into King Price to have a look at my policy premium s its up for its annual review. I was help by Craig Classen, senior consultant, who went above and beyond to put my mind at ease that he can help out.. And BOY.. did he help. He managed to help me keep my cover and benefits the same and reduce my premium by over R360 per month. Craig Classen you are a ROCK STAR, and THANK YOU King Price for awesome service
1 reply
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1 Star
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