Active since Sep 2022
I was told that I will receive the policy documents but I haven’t received anything so I am not even sure if I joined or not because there was no notification and no documentation sent to me with the policy number.
I am extremely dissatisfied with the way FNB is handling my account. I am being charged for failed debit orders, yet I have no clear explanation of what these charges are for. These unnecessary fees are pushing my account into a negative balance, which means that whenever funds are deposited, they are immediately swallowed by these charges. What makes this worse is that I specifically instructed that debit orders should not run early, as my salary would not have reflected yet. Despite this, debits were processed prematurely. If FNB had actually paid the debit on my behalf and then charged me for covering it, that would at least make sense. Instead, I am being penalized for a debit that bounced back, which is completely unacceptable. I am already paying high account fees, and now I am being charged additional amounts for reasons that are unclear and unjustified. This practice feels exploitative and makes me seriously consider closing my account altogether. I demand a proper explanation and immediate reversal of these unfair charges. FNB needs to respect its customers and stop penalizing us for circumstances beyond our control.
I am extremely disappointed with Skynet’s handling of my RTMC vehicle license disc delivery (Waybill: 080069716699). On 09/12/2025, the parcel was marked as “Delivery Exception: Consignee not available” at 17:10, yet no call, SMS, or door attempt was made to notify me or confirm delivery. This is unacceptable, especially considering the parcel contains a government-issued license disc, and I am now forced to drive with an expired disc — exposing me to legal risk. What makes this worse is that previous RTMC deliveries followed proper protocol, including a pre-delivery SMS and contact attempt. This time, I only received a generic dispatch SMS days before, with no follow-up. I demand: • Immediate redelivery or collection arrangement from the Pretoria branch. • An explanation for the failed contact attempt. • Assurance that future RTMC deliveries will follow proper procedures. Skynet’s failure to communicate has caused unnecessary stress and non-compliance. I expect urgent resolution.
The has been funds going off my account which I know nothing about which has a description #item paid no funds Since I upgraded to the premier account there’s a lot of transactions happening in my account. The transactions are worth R867 I am very disappointed with FNB I thought they were a good bank I’m even thinking of closing the account because of this.
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