Z
Zenobia L
Active since Jun 2022
3
Reviews
0
Industries
Reviews
3 reviews4 months ago
Poor, Terrible service received.
Terrible service received. They charge 100% non-refundable ticket purchase on all flights. As a first-time passenger they do not send you a flight boarding pass. They send you something that look like a pass. You need to pick up your pass once at the airport. When complaining you receive your Flight ref number as a complaint reference. You cannot even get through on their landline number which does not even exist.0 replies
47 months ago
No complaints process in place with regard to third party.
I am a concerned customer and very unhappy today. One of SA's biggest cellular companies they do not have a complaints process. I am struggling today with a third party they have appointed which I must contact for their sales contract with Mtn. No one can call me back or let me talk to a manager. After 2 decades with this company it's sad to have experienced my first compliant and dissatisfaction I have with them. Please call me .0 replies
50 months ago
Great service received from the consultant online
Great service received from the consultant online. He dis not send you up and down. He handles my query effectively with ease, thank you team PM, I appreciate your dedication to your Clients.1 reply
Review Distribution
5 Star
1 (33.3%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (66.7%)