Levona M's Profile | Hellopeter

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Levona M

Active since May 2022

9

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0

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Reviews

9 reviews

3 months ago

Refund

I'm not happy. I made a payment last month and was planning to do the next, next week. I went to the doctor yesterday and they called for confirmation. The receptionist was told we not covered since the 30 April. I sent a email yesterday and no response. We haven't used any of the benifits of this scheme and no one informed us about the cancelation. I want my money to be refunded. .

1 reply

10 months ago

Walking pad remote battery

I bought a walking pad and it was delivered on Thursday when I try to use it on Friday the remote battery was done i have to now look to replace the battery

1 reply

11 months ago

No delivery and refund issue

I had credit of R114..00 on my takealot app. I ordered something worth R169. 00 and paid R244. 00 that is R169. 00 for the product and R75.00 delivery fee it was taken from my bank account. My order was supposed to be delivered on the 13 September 2025 and it was rescheduled because "I wasn't available" (no one contacted me to receive the delivery) it was rescheduled for the delivery on Sunday 14 September 2025 I just received a email that the product is shipped back because the delivery failed again no one contacted me. The money was was refunded as a credit just R169. 00 but not R244. 00. I never used my credit of R114. 00 and they only refunded R169. 00 you still owe me R75. 00

0 replies

15 months ago

Debited twice

I'm really not happy. I'm a new customer Lewis and I've been debited twice. One payment on the 26th and one on the 27th I don't understand how this could've happened. I want to be compensated for this because if it was that payment didn't go through then you would've been infront of my door to collect the furniture.

2 replies

15 months ago

Price increase

I booked a trip this morning to church when I booked the trip cost R62.00 then I got a email the trip changed to R93.00. I don't care that the price increased but I'm not going to pay the difference. I wouldn't have taken that trip if it cost me R93.00.

0 replies

15 months ago

Refund

I had a issue with my order last night and I requested that my order be canceled. Thye provide a platform to communicate with a consultant but I had no response since last night. I want my money back

0 replies

33 months ago

Service disconnected

Customer service is terrible. I'm being past around I just have a simple query but it can not be dealt with 2 agent transferred after a long waiting time.

0 replies

50 months ago

Credit taken

PNP and RCS are not taking there customers seriously. I logged complaints after complaints regarding the credit taken when I purchase items from PNP but never get the confirmation email and never get the items. I use the PNP app

3 replies

52 months ago

Online purchase

I've made a online purchase on the 8/05/2022 on my pnp smart shopper credit card, I've received a sms to thank me for the purchase and my credit was taken but I didn't receive any confirmation email . My delivery was scheduled for Monday morning between 9am and 1pm but I heard nothing from pnp. When I go online the items is still in the basket but my credit was taken. I contacted there customer service the number is not working the customer service email team I dealt with one person this morning a other person reply and ask me my details again I'm not getting ay assistance from anyone and the whatsapp is useless

2 replies

Review Distribution

5 Star

0 (0%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

1 (11.1%)

1 Star

8 (88.9%)

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