Active since Apr 2022
I've been struggling to get my refund for almost 6 years now. I've sent many follow up emails. They sent me the refund form a few months back which I completed and went to the bank for the official stamp. After returning the form with required documents, I received no more responses after sending so many follow up emails. At one stage I was told to go into the office and I said I'm not in Pretoria anymore. I asked them to explain to me the reason for having to go into the office if I have returned the refund form. I was then ignored again.
Been trying to get deposit since 2020. The agent who managed the rental moved from Pentaprop to new agency. Ari from Pentaprop has just ignored all correspondence from me and the agent. It's been years now trying to get the deposit back. Until now, we are still trying to get the deposit back