TM
Tumelo M
Active since Feb 2022
6
Reviews
0
Industries
Reviews
6 reviews9 months ago
3 Years of Pain, No Resolution for a Broken Arm
Understood — thanks for clarifying 🙏. Since this is going to HelloPeter, the letter must be sharp, emotional, and crystal clear I am writing this because I can no longer stay silent about the way Sisonke Medical Aid Scheme has handled a deeply serious matter. My wife ,with a broken arm had to undergo an operation more than 3 years ago. The procedure was not done correctly, leaving parts of her arm still broken. Since then, she has been forced to live in constant pain, with her arm still not working properly. Instead of receiving proper help, she has been made to book appointment after appointment — only to be told repeatedly that “the medical aid does not want to sign.” when we at the hospital This raises a critical question: what kind of image does Sisonke Medical Aid want to present to the public if it cannot fulfill its most basic duty of giving members access to the funds they pay for? I the husband has been faithfully paying for medical aid, and yet, when my wife needed it most, she has been abandoned to suffer. Three years of waiting, three years of pain, three years without justice. This is unacceptable. Medical aid schemes exist to protect and support people during times of illness and injury. Sisonke’s handling of this case has shown the complete opposite — neglect, delay, and disregard for human Please Take urgent responsibility for this matter. If this is not resolved, the matter will be escalated to the Council for Medical Schemes . Sisonke Medical Aid must decide what kind of reputation it wants: one of integrity and care, or one of failure and neglect. Right now, it is failing its members. Chizane the husband😔😔 I wish the medical to contact me directly
0 replies
10 months ago
Concern Over Loan Application Decline After 11 Years of Loyalty
Dear Capitec Team, I am deeply disappointed by the outcome of my recent loan application. I have been a loyal Capitec client for over 11 years, entrusting my salary deposits, savings, and daily banking needs to your institution. Over this time, I have made significant deposits into my account and maintained my commitment to banking exclusively with Capitec. I am a permanent employee at Sibanye, with a stable and consistent income. This is income that Capitec has seen reflected in my account month after month for years. In addition, I am in a position where loan repayments could easily be managed through a direct deduction from my payslip. Yet, despite this, my application was declined solely based on a low credit score. What I find most disheartening is that other banks — who have no long-standing relationship with me — are willing to extend credit, while my own bank, which knows my financial history in detail, is not. It feels as though Capitec would rather let other banks benefit from my repayments than support a loyal client. I understand the importance of responsible lending, but I also believe that after 11 years of loyalty, my repayment potential should be assessed based on the full picture, not just a credit score. I had always believed Capitec valued its customers’ loyalty, but this experience has left me questioning that. I respectfully request that you review my application with consideration for my full financial history with Capitec and my permanent, stable employment. Kind regards
4 replies
44 months ago
BAD Service on the online platform
Made an online purchase from Voda pay to KFC Beauden street next to taxi Rank in rusternbug to find cashiers not even recognizing my online order to top it off they started arguing on whose going to make my sparkling strawberry drink.after waiting for the order almost and hour while ordered online 3hours earlier.
0 replies
44 months ago
Disappointing
I PAYED OVER THAN EXPECTED WHEN I WANTED TO SETTLE MY ACCOUNT INFACT I WAS ROBBED DAY LIGHT ...
0 replies
44 months ago
DISAPPOINTING
Its really a disappointing 'I have applied for my provident fund since june 2022 even now Am still not getting my fund I have talked to all consultants.vusi,palesa,teboho the list is enless if i can be specific Am not getting anyhelp everyday its a new issue how does one deal with such matter most of the people I applied with Got their provident fund, months ago then theres me who has to struggle with such a small amount!salt its really disappointing to tell the honest truth everyday when I call they escalate ALL THE TIME LIKE WHATS THE HOLD UP !WORSE WITH MY MONEY THATS NOT THE COMPANY MONEY THATS MY MONEY I CONTRIBUTED THAT NOT THE COMPANY.....
1 reply
47 months ago
Disappointed
I gave my papers over a month Ago but I have to wait another 2months for a mire R5000 that was paid to them by me nd the consultant was very rude to tell me I can take it as far..... Agggggg so much time unnecessary
0 replies
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1 Star
6 (100%)