OS
Otsile S
Active since Jan 2022
5
Reviews
0
Industries
Reviews
5 reviews15 months ago
Extremely Poor Service and Faulty Product – Still No Response
I am deeply disappointed by the service I’ve received regarding a refund request for a pair of shoes I purchased just over a month ago. The shoes tore on only my second wear, which is completely unacceptable for a new product. I have sent multiple emails to your customer service team with no response. I even followed up by calling your call centre, where I was told the agent was busy and asked to provide my order number so they could look into my email. Despite doing so, I have still not received any feedback. Your team continues to ignore my query and has shown no effort to resolve the issue. This level of disregard for a customer complaint is unacceptable. I am left with a defective product and no support. I expect better.0 replies
19 months ago
Refund request
I am still awaiting a response on my defective toaster return request.0 replies
19 months ago
Request for refund
The number displayed on google for customer service does not exist and there are no alternative contact details on their website. I am battling to return their defective toaster.0 replies
40 months ago
Do not buy from makro online
I bought a charger from makro which stopped working shortly after I had purchased it. I then requested a return and refund and the charger has since been collected by courier from me on 17 April and I am yet to receive my money or any communication or feedback from makro.1 reply
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (100%)