Active since Nov 2021
We placed two separate orders, three days apart. Both times, items were missing from the delivery. They take payment for the full order, but you never hear back from them. After following up multiple times, they eventually confirm they’ll ship the missing items — and then nothing happens again. I finally managed to speak to Taz, a manager, who confirmed that this is their standard practice: they don’t send out backorders unless you call or follow up. This is unacceptable. At the very least, the website should indicate when an item is out of stock. Otherwise, they should automatically send it as soon as it becomes available again. I find it disgraceful that this kind of practice is even allowed.
We build a new lodge 2 years ago and equipped the whole lodge with professional Samsung aircons, now 2 years later an airco unit breaks down and we are waiting over two weeks for a part. The installer says this is a regular thing with Samsung since 1,5 year
We are so called partners but what an idiots. For weeks I have been trying to get our location right, after sending emails with confirmation from the game reserve HQ and bills from HQ they simply come back again and again that they can’t change our location to Klaserie Nature Reserve. And this is essential for a business, being in a safari park or in a town. Sick and tired of them
This internet service provider must be single most hated company in the Lowveld. I don’t know anything about their wired connections but everyone I speak to complains about their wireless Internet solutions. Their backoffice is easily the most incapable lot you have ever reached out to. If you ask and pay for 40mbps download like us you must be happy to receive 20. I will praise the day when the government of South Africa has an epiphany and allow STARLINK to operate in South Africa.
Thanks Cherie for giving my vehicle another look, professional and in time as always. No wonder why this company is always busy, they deliver good work.
Extremely good service and great selection of imported cheeses. Well packed, great selection. A great supplier for us.
I just like to warn everyone, this company does not really exist. We list money couple of months ago and we tried visiting them after we lost a lot of money to them. Be aware Marlene or whoever answer you does not exist
Total ****, the company advertise with copper soapdispensers We ordered, what they send are the cheapest ugliest steel soapdispensers available. No phone answer. Do not deal with them, this company is bad.
This is a huge ****! Ordered and paid no products, adres is ordinary house. Marlene probably doesn’t really exist and if she does may she burn in hell!
Title: Extremely Disappointed with Netstar and Toyota Godrich service Review: I recently purchased two new Toyota vehicles from Toyota Godrich, and my experience has been nothing short of a nightmare. The dealership advised me to purchase Nestar satellite trackers to comply with South African insurance regulations. They assured me that both vehicles would be fitted with these trackers, including a more advanced unit for self-tracking. However, three months have passed, and I am still unable to use one of the vehicles due to the missing satellite tracker. Despite numerous phone calls and even resorting to begging and threatening, it took an unreasonable amount of time for the dealership to finally send someone to install the trackers. To my astonishment, they only provided and installed one unit, leaving me unable to utilize my new Land Cruiser as intended. The lack of accountability and poor communication from Toyota Godrich is appalling. It is truly disheartening to witness such a flagrant disregard for customer satisfaction. I trusted the dealership to uphold their promises and ensure a smooth purchase and installation process, but their incompetence has proven otherwise. I implore anyone considering purchasing a vehicle from Toyota Godrich to think twice. The subpar service, delayed installations, and failure to fulfill commitments have left me deeply frustrated and disappointed. It is disconcerting to witness such a lack of professionalism and care for customers. In conclusion, my experience with Toyota Godrich has been an absolute nightmare. I still await the missing satellite tracker and a satisfactory resolution to this ordeal. I caution potential buyers to reconsider their decision and explore alternative options where their concerns and needs will be prioritized. Patrick Suverein
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