Active since Nov 2021
Today I went to rage to exchange my shoes which one side was faulty could not fit one side went inside okay .Shoes were not used not even once 3 ladies who were attending the matter agreed on one thing that I pushed it hard so im at fault it’s the way im wearing the shoe hence that happened the shoe could have had a factory fault I did not even ask for refund i was there to exchange the shoe poor service that I have recieved surely the store should have cameras so that you can see the attitude that we get as your customers.The store was in Gugulethu mall that rage there what a awful customers service you deliver to black townships so horrible
I would like the owners to take note of their staff who are dealing with litttle ones .In most cases those guys there gets tired ,they have no patients with working with kids .I have experienced a bad service at Prominade mall this after were they did my child something that i didnt want after being rejected by the first guy who was suppose assist me and gave me to someone who cant do what i wanted .This is highly dissapointing bcz legendary advertise themself as a friendly salon that can deal with kids and it is all over social media and when you go to the Salon there is certain ones who give attitude immediately you enter the Salon