Active since Sep 2021
I email my verified documents 2 weeks ago and was told they can't authentic me, I should take my FICA documents to a branch. I did so on 08.12.2025 and was told all will be sorted in 2 days, today is the 13.12.2025 and still my documents has not been authenticed. It's very bad for a big company like old mutual, how do we tell people to move to them if they are so slow.
I won't recommend it to anyone. It is very bad and poor amd don't cover anything. I pay 2550 monthly never use this medical aid, don't qualify for over the counter. I got sick went to casualty, know they not paying doctors or blood test, im sitting with bills to pay, as where I pay them monthly. If i had a choice to cancel i would have canceled it yesterday already.
I recently purchased a electric shaver at dis chem, last year march, i no longer have the POP as I am busy moving. The foil infront of the shaver keeps breaking and needs to be replaced. Disc chem don't sell this separately so one needs to buy a entire new shaver. I can't purchase another shave as the machine is right, but only the foil infront that needs to be replaced. Dis chem don't make or sell this foil separately. I will rather check online for another shave or at clicks where they have extra foil. On my last purchased I suggested to them via email to sell the front part separately, because now a person has machine but all needs foil.
I took out a sim data only deal of R199, and shocking to see my bill runs to R320.76. Called cancelation department and I was told that I need to pay R199 cancelation and 1 month subscription? Why should I pay all of this if i signed up for a R199 contract?