R
Russett
Active since Sep 2021
3
Reviews
0
Industries
Reviews
3 reviews2 weeks ago
Fedhealth staff incompetency.
I had the misfortune of having 'Claudine' assist me with a query telephonically. When she was unable to assist me, very rudely, I may add, I asked for her full name, which she refused to give me. I asked to speak to her manager, and she refused to transfer me. Her telephonic skills are appalling and her incompetency unequalled. This experience makes me very wary of dealing with Fedhealth Medical Scheme, as if this is the quality of their staff, I feel that they would not be able to effect competent service with regard to medical aid.
2 replies
32 months ago
I was assisted by Nombassa Felem professionally and rapidly
I was assisted by Nombassa Felem professionally and rapidly. One Plan WhatsApp is a blessing!_
1 reply
53 months ago
I would like to write a review about Oneplan Insurance I am astounded at the amazing service offered by the WhatsApp service, always helpful and efficient, but remaining human
I would like to write a review about Oneplan Insurance I am astounded at the amazing service offered by the WhatsApp service, always helpful and efficient, but remaining human. Thank you karabo malefetsane for your brilliant service.
1 reply
Review Distribution
5 Star
2 (66.66666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (33.333333333333336%)