Lisa R's Profile | Hellopeter

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Lisa R

Active since Aug 2021

12

Reviews

0

Industries

Reviews

12 reviews

BMW South Africa

2 months ago

Terrible Car Purchase Experience

I had a terrible experience with BMW Pietermaritzburg when buying a car from Sbusiso Zondi. We agreed on a fixed all-inclusive budget, but the final deal included unwanted extras like VAPS and tyre cover (adding R20k) plus a R180k balloon payment, all of which I had explicitly rejected. My bank later uncovered these hidden costs that Sbu added without my permission, and I also discovered that Sbu had submitted financing enquiries to multiple banks without my consent or asking me if we could proceed. As someone who works at a bank, this made no sense since I could secure better rates directly, yet he went ahead and shared my documents with several banks without permission. The dealership promised to service the car before delivery, but I received it with torn seats and they confirmed they changed the battery. I enquired multiple times if they indeed changed the battery, as my BMW app kept giving errors of an unchanged battery. I decided to go to a different dealership and they confirmed the service wasn't done and the batter was last replaced three years ago, despite assurances otherwise. After a week of trading in my car(that they assessed), they asked me to claim under my insurance for a windscreen replacement on my trade-in since it would be more expensive for them to replace it on their side and would be cheaper if insurance pay and they just pay excess. Sbu then made arrangements directly with Glasfit PMB without my consent, took the car to be fixed and told them to send the bill to me to pay. Overall, the process was dishonest, misleading and frustrating, leaving me with no interest in the car anymore. My mother and close friend were also in the market looking at buying new BMW's, but after telling them my negative experience, it shocked them that such a big company would operate with such dishonesty and they refrained from buying BMW vehicles, as they feared similar treatment. WORST EXPERIENCE EVER!

0 replies

BMW Supertech PMB

2 months ago

Dishonest & ********* experience from BMW

I had a terrible experience with BMW Pietermaritzburg when buying a car from Sbusiso Zondi. We agreed on a fixed all-inclusive budget, but the final deal included unwanted extras like VAPS and tyre cover (adding R20k) plus a R180k balloon payment, all of which I had explicitly rejected. My bank later uncovered these hidden costs that Sbu added without my permission, and I also discovered that Sbu had submitted financing enquiries to multiple banks without my consent or asking me if we could proceed. As someone who works at a bank, this made no sense since I could secure better rates directly, yet he went ahead and shared my documents with several banks without permission. The dealership promised to service the car before delivery, but I received it with torn seats and they confirmed they changed the battery. I enquired multiple times if they indeed changed the battery, as my BMW app kept giving errors of an unchanged battery. I decided to go to a different dealership and they confirmed the service wasn't done and the batter was last replaced three years ago, despite assurances otherwise. After a week of trading in my car(that they assessed), they asked me to claim under my insurance for a windscreen replacement on my trade-in since it would be more expensive for them to replace it on their side and would be cheaper if insurance pay and they just pay excess. Sbu then made arrangements directly with Glasfit PMB without my consent, took the car to be fixed and told them to send the bill to me to pay. Overall, the process was dishonest, misleading and frustrating, leaving me with no interest in the car anymore. My mother and close friend were also in the market looking at buying new BMW's, but after telling them my negative experience, it shocked them that such a big company would operate with such dishonesty and they refrained from buying BMW vehicles, as they feared similar treatment. WORST EXPERIENCE EVER!

0 replies

14 months ago

Stitches tearing after 1 wear

Bought a puffer jacket last week, that’s worth R1800. I wore it for the first time today and when I took it off the inside had torn open. I have had a serious experience where I thought a skirt from them and after 1 wash the color started fading and the stitching separating. I’m really disappointed.

0 replies

Tracker Connect

15 months ago

Bad service - Mpho Makhila Tracker

I had the worst experience trying to apply for a tracking unit with Tracker. I made an application with Mpho Makhila and she promised to call back to schedule a new date to fit in the tracker. I emailed, called the contact centre and left my number and she never called me back for fitment after the application was made. 5 days later after no assistance or call backs I had to cancel and move to Netstar, which asssisted me same day hassle free. I’ll never consider Tracker again, very bad service?

2 replies

16 months ago

Great service from John Khoza - Santam!

I had an amazing experience getting assistance and a quote from John Khoza from Santam. He is very knowledgeable, patient and helpful, I got an unbeatable quote that I couldn’t get elsewhere after making over a handful of other quotes. I was so impressed with the quality of service that John provided that I ended up insuring 2 cars. Happy with John and Santam!

1 reply

Momentum Insure

52 months ago

Amazing sales consultant - Norman Burness

I received such amazing service from Norman Burness. He was friendly and clearly explained everything in full detail and was very patient. He does his job with passion and great customer service and would definitely recommend him to others.

1 reply

60 months ago

Amazing Quality and Style Fashion

I am always amazed each time I enter any Jo Borkett store! I absolutely love their clothes and the service! I got rid of all my clothes to charity just to fill my entire wardrobe with Jo Borkett and I absolutely love interacting with Jo Borkett herself, she makes the experience magically! Jo Borkett is a go-to store and is a big #WIN in my books! Love love love the quality and style!

0 replies

Woolworths Retail South Africa

60 months ago

Great quality!

Very impressed with the quality of food I always receive when I buy my monthly groceries from Woolworths food. Always fresh and within the expiry date and lasts fresh for so much longer than other competitors. Woolworths food is a #WIN for me and I efficient service and healthier options.

0 replies

The Courier Guy

60 months ago

Poor delivery

This is by far the worst courier company to work with. Just do yourself a favour if you don't want the headache of receiving damaged goods. Rather look for a reputable courier service with good reviews. It is quite evident why they have such terrible reviews, Courier guy is very unreliable and you'll be wasting your money using their services. This company is a fail and not a #WIN in my books.

0 replies

60 months ago

Amazing product

Bought a Milex ***L Airfryer from Homemark and I've been asking myself how I lived without one! It's incredible and great quality, I am definitely happy with my purchase and will definitely be buying from them again. This is a must have in every household, a definite #WIN to every cook in the kitchen :)

0 replies

Review Distribution

5 Star

5 (41.7%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

7 (58.3%)

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