

Homemark
Based on recent customer reviews, Homemark is drawing significant frustration from shoppers across its product range, including Milex appliances, robot vacuums, air fryers, mattress toppers, and contract-based offerings. A recurring theme is dissatisfaction with the returns process, where customers consistently mention being charged courier fees, handling deductions, and lengthy assessment timelines. Reviewers frequently raise concerns about misleading product descriptions, unresolved warranty disputes, and poor after-sales support. Many describe difficulty reaching call centre agents and feel pushed from one department to another without resolution, leaving them questioning product quality and service integrity.
NPS Score
-100
Recommended: Unlikely
Sep '25 - Aug '26
Hellopeter has tracked Homemark across 612 reviews. Homemark hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Homemark? Write a review to help others decide.
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