Active since Jul 2021
Poor service ! Had to phone in 3 days in a row to get a quote for my vehicles didn’t receive anything . Would not recommend them to anyone.
Tactical Defense Store in lynwood It all started back in March 2021 when i purchased a pcp pellet rifle the nova vista leviathan. 22 cal i had it for about a month when it started leaking they then told me they had to send it in to the supplier to get it fixed i then waited for nearly a month just to get it back now 2 month later it started leaking again i then decided to take it back today 05 July 2021 to go and get a new one because the guy working at the shop said they fix the gun the first time and if something happens again they give you a new one . When i arrived there he went to go and get a brand new rifle out of the box and as soon as he filled it with air it started leaking he then took the one on display and it's safety didn't work so after having trouble with 3 of those rifles i decided to ask my money back . The guy working there then said that he can't do that and that ill have to talk to the owner i then arranged to speak with him i waited 1 hour for him and then talked to him he had a attitude from the beginning and said that he won't give me my money back and that i had to buy something from them . After explaining that 3 guns had problems he then said that maby im the problem and then accused me and said i broke the gun the direct words used was that i ****ed up the gun. I don't want any credit for inside the store because i don't want to spend more money on a air rifle i already spend R6700 on the rifle and i bought pellets a scope and a filling station after that so im at R10000 already so now they want me to spend another R7000 thats unacceptable. Im really upset about this and i need something do be done about this .