EB
Ebrahim B
Active since Apr 2021
10
Reviews
0
Industries
Reviews
10 reviews1 month ago
Bad services empty promises and cross customer negligence
Again another week has gone and yet no Refund. Hypa Vuma just dont care about the customer at all. They making empty promises
2 replies
1 month ago
Bad customer service
Again another week has gone and yet no Refund. Hypa Vuma just dont care about the customer at all. They making empty promises
5 replies
1 month ago
Very very poor and bad customer service
Its the 29th of April 2026 im still waiting on my refund from Hypa Fibre Vuma. Im being promised everytime I whatsapp Hypa Fibre. If im sending emails I just dont get any reply or feedback.
1 reply
2 months ago
Bad service and struggle to get Refund bank
Its been seven (7) days now waiting on my Refund of R439. I canceled and requested a refund after experiencing bad Fibre speed and service. People please these people are bad they dont worry about you just as long as they have your money all is well with them than.
2 replies
2 months ago
No opportunity
This is an retirement company. I apply with them wverytime I see a vacancy on Indeed I dont even get a chance for interview for them to get to know me
0 replies
2 months ago
Bad and unfair service
Service very bad eversince instalation and they taking long with refund
6 replies
58 months ago
Bad service and customer service at Little Scotia Geust House (Rondebosch) Cape Town
No hot water available and no reply from little Scotia Geust House after email below: Good evening I trust this e-mail finds you well. It is with grave concern that I write this e-mail following our recent experience at your establishment regarding your accommodation offering. I reserved accommodation for my mother and sister for the period Tuesday, 10 August 2021 until Friday, 13 August 2021. On Thursday 12 August 2021 (in the evening) my mother phoned me to inform me that there was no hot water. It is worth noting that my mother came all the way from a small town in the Langkloof to assist/support her abused daughter( my sister ) residing in Langebaan. I have arranged accommodation and ensure that I did a personal site visit to ensure I provide them with maximum comfort considering circumstances. The fact that there was no hot water in the heart of winter with the extreme cold weather of last night raised huge concerns. Regrettably, although the matter was reported nothing concrete was done to resolve the problem to ensure customer satisfaction. They were forced to have a cold shower despite the cold weather. The morning of my sister's departure she did not feel to have breakfast as she felt the lack of professionalism and failure on the part of Little Scotia exacerbated her own realities. Payment was made in full (50% prior arrival) and the remainder was paid before their official departure date. I believe that as customer I deliver but Little Scotia failed on their part to deliver. I therefore raise this issue with grave concern as I believe that a basic commodity such as the readily availability of hot water as part of your offering is non-negotiable. It is implied that it is part and parcel of your offering. Should problems be experienced to this end you should have the necessary resources available to ensure that guests have a pleasant and enjoyable stay regardless of their economic or social background. Another bone of contention is that the items such as sugar, coffee, milk were not issued for two people. In fact after consumption it was not filled up to the expected levels. It is against this background that I urge that the accommodation of one night being fully refunded for the inconvenience suffered by my mother and sister. I am looking forward to hear from you as I would consider other remedies to resolve this matter. As already cited Little Scotia administration did not do anything once the issue was reported which speak to perhaps an underlined or subtle issue of discrimination. Regards Ebrahim Brooks
0 replies
62 months ago
Hotel room of Horror
I booked from 30April 2021 to 3rd of May2021 the guy at reception gave me a room with no toilet paper no Tv no Towels no Fridge no kettle no cup. The room was like a room of a backpackers but yet a backpackers room at least have a tv in. I asked them why do i get a room like that i mean i could have booked in by a backpackers than so they said to me its fully booked the for the Saturday so they gonna give me a other room the Sunday but yet nothing. How on earth can a Hotel or backpackers take your money and when you complain they say that its policy that there is no refund. I feel it was unfair towards me. I had to buy toiletpaper for the hotel room. Most of the time i walked around because of the bad room i was in. The bedding smell like stink feet. I want my money back.!!!!!
0 replies
62 months ago
Humiliated
The manager was so rude at standard bank promenade in mitchells plain i needed my money to be cleared cos of my deadline i have at university. He and his staff treated me as if im taking chances and that i dont have any money but everyone saw the funds that need to be cleared. I was so humiliated infront of everyone. And its my own people doing that to me.
1 reply
62 months ago
Consultants undermines clients
Im a loyalty programme member i had two sets of prescription glasses from two different stores NO loyalty points were loaded the consultants dont even ask if you have a Clicks club card and after i gave my clicks club card the consultant act as if she loads the card card but no points nothing. Whats happening im paying for the service but look at the quality service you get. Never again im done with specsavers
1 reply
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (20%)
1 Star
8 (80%)