DM
Dudu M
Active since Feb 2021
15
Reviews
0
Industries
Reviews
15 reviews1 month ago
Complaint
Icebolethu funeral service needs to train their staff.They are rude, no phone etiquette,they don't respond to e.mails and whatsapp messages are ignored!! My issue got resolved when someone prominent for involved and intervened on my behalf...I thought they have learnt from the situation.Clearly not..It is their culture of this company to treat clients with disrespect, disdain, condescending manner. I have proof that I am sitting with an e.mail that still did not get a response and a whatsapp message that was ignore for 5days..yet the sales agent is viewing my statuses. What does one do when you have a complaint about their complaints department Hopeless company...All that glitters is not gold.
1 reply
1 month ago
Compliment
I had an excellent service with Miway..especially their legal department.I was given updates regularly..until the final favourable outcome of my claim.Thank you Tahir Mahommed
1 reply
15 months ago
Horrible service
When you claim,you get treated like a ******** or *****ster.I understand they must do their due diligence.....but what does their client credito profile ,vehicle log book before and after the incident...not even an accident!!!! What does that have to do with the claim?? This is the worst insurance company...they look for all the reasons ro repudiate the claim..Their proceeses are slow and tedious...Horrible, horrible service ..
2 replies
27 months ago
Keneloe was very pro...
Keneloe was very professional, excellent etiquette, knows her job,gave full and detailed information on my query..MiWay also picks up the expense of the call by calling you back.Great Jodi and well done Miway
1 reply
34 months ago
Horrible customer service by MTN SOUTH AFRICA
MTN customer service is the most inefficient customer service I have ever come across. I lost my phone when I called them to blacklist my lost phone.I was told i must call again as they have an error on the system.When I called again they needed to whitelist first and only then can they blacklist.Then the lady hung up on me,.I went to ther store.The consultant tried to assist and logged a ticket..3 days later the ticket has not been checked.I am still waiting 2 hours later 😢 😕 still no help 🙆♂️🙆♂️
0 replies
36 months ago
The advisors are unprofessional,inefficient, unable to resolve queries,over promise but under deliver
The advisors are unprofessional,inefficient, unable to resolve queries,over promise but under deliver.They keep promises and their head office does not resolve complaints,they do not adhere to their turn around times
1 reply
37 months ago
Their sales agent misled me into a migration from a cheaper packaged to an expensive one
Their sales agent misled me into a migration from a cheaper packaged to an expensive one.The QA department verified this by listening to the recorder interaction with the agent.. but still charged me a migration fee which I didn't agree to. They promised to cancel the migration and leave me on my old contact with Vodacom
1 reply
44 months ago
Horrible service from Standard Bank
STD homeowners insurance have been over charging my monthly premium. When I make enquiries, I get sent from pillar to post.I have sent e.mails, called them.. no one is willing to assist
1 reply
53 months ago
I ordered a book from bidorbuy 3 weeks ago
I ordered a book from bidorbuy 3 weeks ago. I still don’t have my book, matter is not treated with urgency, no feedback from bidorbuy. Their service is very appalling 👎🏻👎🏻
0 replies
Review Distribution
5 Star
3 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
12 (80%)