KN
Karabo N
Active since Jan 2021
7
Reviews
0
Industries
Reviews
7 reviews13 months ago
Cancellation of Service
I called in and spoke to a very lovely lady. I was interested in a service which after further considering my affordability I can no longer afford. After calling the call centre I wasn't helped. Please cancel the funeral cover.
17 replies
13 months ago
Cancellation of bogus cover
I enquired about a funeral cover with a consultant that came to my workplace. The lady was nice and explained all the covers she had available. I asked for a quote and she made me choose a quote and i was asked to accept OTP and Bank Verification and I was promised to that no money will come out of my account. Please can someone assist with cancellation of whatever cover was taken.
5 replies
15 months ago
Appauling Service
Good Morning My Name Is Sandile Elvis Silo. i have a serious problem with AFRI Mobile i app**** for a cellphone Contract earlier this Month(March 2025 and they requested me to Send Bank Statement,ID Copy,Proof of Address and payslip and i did that and also told me to go to my Banking App to Accept the Notification that allows them to Be Able to do debit Order and I did that and it appear on my Banking App but after that there was no communication. My stress is that when money comes into my account funds will be deducted but I haven't recieved the phone as per our agreement.
0 replies
16 months ago
Appaling service
I bought foreign currency for my son last year when he was travelling to Italy from a Foreign exchange branch in Ballito. My son went on his trip, while in Italy he lost his card that the money was loaded onto. Upon his return he called and got the card cancelled while it still had money on it. We've the most appalling experience trying to get the money back. We've visited the Ballito Branch countless times from Richard's Bay and we can't be assisted. We've been made to call a call centre where we get no help, last Saturday we told we would get an sms/email saying the matter has been resolved and money would be transferred into my son's account which hasn't happened. My son is Manqoba Nxele - 068 530 8516. Father Karabo Nxele - 078 634 6823
0 replies
16 months ago
Useless Travelex
I bought foreign currency for my son last year when he was travelling to Italy from a Foreign exchange branch in Ballito. My son went on his trip, while in Italy he lost his card that the money was loaded onto. Upon his return he called and got the card cancelled while it still had money on it. We've the most appalling experience trying to get the money back. We've visited the Ballito Branch countless times from Richard's Bay and we can't be assisted. We've been made to call a call centre where we get no help, last Saturday we told we would get an sms/email saying the matter has been resolved and money would be transferred into my son's account which hasn't happened. My son is Manqoba Nxele - 068 530 8516. Father Karabo Nxele - 078 634 6823
0 replies
17 months ago
Appalling Service
I have submitted my pension fund withdrawal in October through the company that was managing my fund (National Bargaining Council for the Electrical Industry), They submitted my withdrawal request early November 2024 and till today, I haven't received my payout, I've called numerous times and I have been sent from pillar to post, even today I called and I was made to hold on the line for approx 30 mins and I was promised a call back promptly and no one called. I'm appalled by the service I've received and would not recommend Alex Forbes to anyone. My children are without proper school uniform because of the lack of money. Contact me on 083 417 0690
5 replies
65 months ago
Resolution to a painful ordeal
I would like to express my gratitude for the assistance I received from Nthabiseng Pule working in the Fraud Department. I had made a purchase on line to a company which turned out to be a doggie website, the moment I realised what had happened I call FNB to assist and that became an even more painful experience until I spoke to Nthabiseng who took it upon herself to resolve an issue which had been a pain for close to 2 months to resolve. The recognise this ladies hard work @FNB
1 reply
Review Distribution
5 Star
1 (14.285714285714286%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (85.71428571428571%)