FR
Fortunate R
Active since Oct 2020
3
Reviews
0
Industries
Reviews
3 reviews29 months ago
Unhappy client
Iwas involved in accident last week Sunday and every process was followed accordingly my car was towed to the panel beater and the claim was authorised….then all of sudden I’m receiving a call from the panel beater telling me that the insurance which is new national stopped them from carrying out the repairs because its “TOO EXPENSIVE “ it doesn’t end there they further more send some ****** white woman to interrogate me ,this lady was saying I was drinking she wants my bank statement and my iTC REPORT and even said the car was already damaged why was i at the carwash for a long time it means the were people trying to fix the car where it was damaged and she said a lot that made me see that she’s saying all these negative things because I’m a black person, I’ve never been profiled like that before ,so new national assurance you even undermine my broker because they weren’t even aware that you stopped the repairs because they were too expensive imagine just for repairs on the front bumper and headlights they say it’s too expensive but when I joined they never mentioned that they will only authorise if it’s cheaper, this profiling should stop very frivolous .
1 reply
29 months ago
Worst experience from new national assurance company
New national why are you sending an email to the panelbeaters that you took my vehicle to fix telling them that they are no longer authorised to carry out repairs ..why did you authorise then later choose to stop them from fixing my vehicle why do you send a company called corporate insurance consultants to ask me about my whereabouts the day ihad an accident, asking me if iwas drunk, asking me why was I at the car wash for more than 7 hours and telling me that they suspecting that I already had an incident hence I stayed so long in the car wash, why do you send people to ask for my bank statement, why do you send people to go and search my ITC RECORDS who’s this Zelda Grobler? Do I have a contract with her or you? Why are you not talking to my broker who is DCI why do you see the need of bullying me?
0 replies
67 months ago
Budget insurance is a bad insurance company
Budget insurance is very corrupt they sent a company called TIHSA to assess my car and this morning the 18th of December they sent me a settlement amount 0f R9173 but the damage to the car when idid quotation its worth around R45k to 50k they do the assessment with pictures they don't come to check the car I wouldn't advise anyone to choose them you always call them and all they do is waste your time at the end spit in your face
2 replies
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