TD
tania D
Active since Oct 2020
26
Reviews
0
Industries
Reviews
26 reviews2 weeks ago
wrong plan selected.
It is so sad that I took a cover for my brother. I told the agent Andiswa that I want the discovery key care plus plan and I will be the payer. To my surprise the wrong option was selected and now when i called the call center to say the plan is incorrect can it please be corrected they cannot assist me as i am just the payer which i understand but now I must pay for a plan that we did not agree on. To get a hold of my brother is difficult as he has a problem with his phone. Can this please be corrected and can the correct plan be in place. My number is 0720137535
2 replies
1 month ago
Inflated prices of greed
Ocean basket at Trade route Mall charges R30 for a cold drink that is worth R 10 I mean how can you guys rob customers like that and than still use a black marker to hide the recommended price it has on the bottle.
0 replies
2 months ago
I always get the bes...
I always get the best experience thank you so much Dischem Life.
1 reply
4 months ago
No assistance
My debit never went off and I called the call center to get assistance so that the premium can be paid only to be told that i have to call back in an hour as the systems are down. I held on the line for 10 minutes and asked if the agent can call me back to be told that i have to call back. I mean really.
2 replies
5 months ago
The company is amazing and the service level given is out of this world
The company is amazing and the service level given is out of this world. Thanks so much for the awesome service and making a difference.
1 reply
6 months ago
Horrible
The service is so bad. I took my smart watch to Vodacom in Killarney as it is not working and is still under guarantee/ warrantee. The staff member told me that they do not have a technician because he resigned and i must take the watch to Sandton or Eastgate. I took time off from work to take the watch in just to be told that I have to go to another store. What kind of service is this for such a big brand. Could the agent not have tried to give me better assistance. Now I have to find time again to take the watch to a different store. The client experience is pathetic. Can someone in higher management please assist as I have paid a lot of money to have something that is not working. Please contact me on 082 306 2487
3 replies
13 months ago
unprofessional
I am extremely upset with axxess I have been paying my account every month on time and from yesterday I had no connection when i called them they said that my account has been deleted and I had to apply for a new application. Yet my money has been paid and is sitting with them now i have to have the inconvenience of waiting until they decide to activate me. On the wats app chat I asked the agent to escalate the matter to the complaints department and the message sent back to me is have a good day. What type of service is this. My id is 8607160187088
0 replies
14 months ago
Debit order
Good day Can someone please call me from vodacom regarding my debit order. I have been calling 082135 but the bot does not give me an optuon to speak to a consultant which is fraustrating. Please call me on 072 013 7535
2 replies
16 months ago
Contact
Hi can someone from vodacom pls call me as i have been trying via email and tobi and i am failing to speak to an agent. I need to query my debit order for my contract. 0720137535
2 replies
18 months ago
Dissapointed
I am so disappointed with the aluminium double door that i bought i paid over R5000 and asked the lady is the door strong and she said yes. I bought it a few months ago and recently got someone to install it the door is so weak one hard push and the door will break. It was really such a waste of money and this door has no security at all because its so weak.
2 replies
Review Distribution
5 Star
8 (30.76923076923077%)
4 Star
3 (11.538461538461538%)
3 Star
2 (7.6923076923076925%)
2 Star
4 (15.384615384615385%)
1 Star
9 (34.61538461538461%)