Active since Sep 2020
I bought a sling bag from Scotty bag and it was damaged. I sent numerous messages together with images of damage on instagram as well as their contact link on their website but to date no response.
Excellent customer service, would definitely recommend 👌
Unprofessional service from Mr Essack. I booked the Easter weekend at Dikhololo through Mr Essack but due to lockdown it had to be postponed. As I fully understand it is neither Mr Essack or my fault that lockdown was enforced I asked if we can reach a mutual agreement to accommodate one another on a booking or my monies to be refunded. Mr Essack advertised a long weekend for the 25-28 September at Dikhololo on his page as well as on whatsapp, I requested to book the weekend which he agreed on but to my surprise when he sent the confirmation it was booked for a weekend of the 9-12 October 2020 when I enquired as to why the date has changed he response was the following “ Het ek lockdown in die wêreld lat bring???? Hkm moan geen van my ander kliënte wat 7999 betaal het ook vir die 10 tot 13 Maart maar hulle aanvaar ander datums met die selfde betaling selfde bedrag Kla by Ramaphosa oor die pas naweek hkm het hy dit lat gebeur!!!!“ Which I found to be unprofessional and disrespectful. I cannot accept a weekend which was advertised for R3500 whereby I paid R5900 for a Easter weekend.
Unprofessional service. We booked at Dikhololo resort through Mr Essack for the Easter weekend and paid R5900 but due to lockdown it had to be postponed. We made several requests to Mr Essack to accommodate each other due the unforeseen lockdown but to no avail. He has been advertising a weekend for this weekend of the 25th of September on his page and on social media for the value of R4500 we requested to book the weekend whereby he agreed only to get a confirmation letter stating the weekend he booked is for the 9th of October which he advertised for R 3500. We requested clarify in this regard as it is unacceptable to me whereby Mr Essack responded with the following “ Het ek lockdown in die wêreld lat bring???? Hkm moan geen van my ander kliënte wat 7999 betaal het ook vir die 10 tot 13 Maart maar hulle aanvaar ander datums met die selfde betaling selfde bedrag Kla by Ramaphosa oor die pas naweek hkm het hy dit lat gebeur!!!!“ I want my monies refunded which he also refused.
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