PM
portia M
Active since Jun 2020
5
Reviews
0
Industries
Reviews
5 reviews19 months ago
DAY LIGHT *******
I got the rental car and I paid the deposit for it to be used while my car is been repaired. I had an incident where the boot was broken into they took hook and car jack together with my bags . The Monday I reported the matter to them and my insurance the lost items was the car hook and car jack now they sent a bill saying i owe them R871 and I wont get getting my deposit meaning the car jack and hook are R3337.00 to replace how is that possible?
1 reply
28 months ago
I have been a client for dotsure for almost 4 years
I have been a client for dotsure for almost 4 years.Past week I claimed for my fridge and food inside. They said they won't pay because they need proof of power outtage I sent the proof still claim rejected because I am not covered for power outtage which none alerted me about I knew that I had full comprehensive cover.i am very disappointed 😢 and this thing of thiers of not having own supplier to call out its boring I had to pay call out fee out of my own pocket now I have forfeited the money.so it's a loose to be with them
1 reply
28 months ago
The consultant Warwick made it pleasant to talk to and gave advice where its due
The consultant Warwick made it pleasant to talk to and gave advice where its due.They always put customer first 👏
1 reply
57 months ago
COVID NEGATIVE TEST NOT PAID CLAIM
I had a covid test done on the 10/06/2021 still not paid till today.I have sent the relevant info to the healthcare 1st one they said they cant open the attachment i have to resend which I did Ref 481340265.I was told that the medical aid doesn't pay for negative results of covid .I was sick and had all signs hence the dr said I must go and get tested at lacent.I didn't know the medical aid didn't cover it I was told the day i asked why its not paid. I feel its unfair they don't cover for negative test .I am now sitting with a bill of R850 that i didn't budget for in a medical aid I am paying every month.
0 replies
73 months ago
bad service
I places an order on the 18th of may to be delivered on the 22 of may.These products i ordered because they were gifts one for my friend and one for hubby . Didn't receive it Monday i logged a call still nothing today i get to work checking on the order they placed another order the price is different it says awaiting payment.I had already paid for my previous order i will not pay more because those products were on special when i placed the order i feel its unfair treatment.Very disappointed with their service.order Order #72212125 Ordered 18 May 2020 Paid 18 May 2020 new placed by takealotOrder #72800661 Ordered 30 May 2020Awaiting Payment
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
1 (20%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (80%)