Jonathan P

Voltex Electrical Wholesaler Brackenfell unprofessional

I bought 6 led tubes online at the Brackenfell branch. When I picked it up on the 7th of April 2026 two was faulty. When back on the 9th of April 2026 and there was first a problem with how they gonna reverse the online payment and after a while I decided to just replace the two faulty ones. The salesperson promised me that he will get stock the following day and he will call me. I had to callback to find out what's happening. It was a struggle to get hold of someone on the phone because no one was answering the phone. After seven attempts finally got someone on the phone just to be redirected to a salesman. After explaining myself, I found out that the person who was supposed to call me back wasn't there today but I was again told they will call me back to check if the stock did arrive. And again l'm still waiting.