David N

Disgusted with Continental Tyres... Can't believe what I'm experiencing

Terrible service though from Continental Gqeberha ... I purchased two Conti Prem Contact 2 tyres... Clear abrasion on the tyres due to poor manufacturing and the tyres haven't even done 25 000km just normal driving. Lance Williams and David van der Merwe wrote a report to say this is standard. You tell me, in which part of the world is it normal to have to buy tyres again after 16 months??? Terrible substandard tyres used to rip us off in our tough economy here in South Africa. This is why your HelloPeter score is so bad... https://www.hellopeter.com/continental-tyres Shamelessly ripping us off and then attaching reports to it while doing so. Absolutely pathetic... I think they should be taken to task... they don't even have a decent guarantee or warranty on their products. Introduced Contisure which only lasts 1 year, mileage and manufacturing not considered as a factor. Such a big company operating worldwide they offer warranties and guarantees in other countries but here in our country they come to ***** from us with this inferior product. Disgusting. SEE my last email received from Lance Williams... Such an air of entitlement... Can this guy really be the head of Customer Care???? Good Day Mr Naidoo I am afraid this will be my last correspondence on this matter and I will consider the topic closed from our side. The contents of my report and subsequent rejection of your claim remains our stand point on the matter, no further action will be taken, this includes testing of the compound and replacement of the tyres. I wish you a good day further and safe motoring into the future. Best Regards Lance Williams Customer Services Continental Tyre SA