Continental Tyres South Africa
Claimed Business
|1|3 Reviews (last 12 months)|This business does not respond to reviews
Continental Tyres South Africa
Claimed Business
|1
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
Sep '25 - Aug '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSM
Sbusiso M
1 reviews | Active since Jun 2015
12 Mar 2026, 10:45
Three Continental Tyres Failed Within a Year – Unsatisfactory Response from Continental & Tyremart Hatfield
I am extremely disappointed with the way my complaint regarding three damaged Continental tyres has been handled by Continental Tyres South Africa and Tyremart Hatfield. On 10 April 2025, I purchased three Continental tyres from Tyremart Hatfield. Less than a year later, on the night of 06 February 2026, my vehicle drove through potholes — something unfortunately very common on South African roads. All four tyres on the vehicle went through the same potholes under the same conditions. However, only the three Continental tyres purchased from Tyremart developed sidewall bulges, while the fourth tyre of a different brand remained completely intact and functional. This raises a very serious and legitimate concern about the durability and structural integrity of the Continental tyres. I contacted both Tyremart and Continental regarding this issue. Instead of a proper investigation or meaningful assistance, I received a generic technical explanation about how tyre sidewalls are constructed and how potholes can cause sidewall damage. The final conclusion provided was simply that “no manufacturing defect was found.” This response is unacceptable and dismissive of the actual facts. If potholes alone were responsible for the damage, then all four tyres should reasonably have been affected. The fact that only the three Continental tyres failed while the other tyre survived the same impact clearly raises questions about the quality and resilience of these tyres. There was also no visible rim damage, which further weakens the argument that this was purely impact-related failure. Consumers buy reputable brands like Continental because they expect quality, durability and safety, especially when driving in real-world conditions where potholes are unavoidable. Tyres that develop sidewall bubbles within less than a year of purchase raise serious concerns. What is most disappointing is the lack of accountability and willingness to properly reassess the matter. I have been a loyal Tyremart customer since my student years in Hatfield, and this experience has severely damaged my confidence in both Continental Tyres South Africa and Tyremart Hatfield. Watch-out of this pathethic service...
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Sbusiso M
1 reviews | Active since Jun 2015
12 Mar 2026, 10:45
Three Continental Tyres Failed Within a Year – Unsatisfactory Response from Continental & Tyremart Hatfield
I am extremely disappointed with the way my complaint regarding three damaged Continental tyres has been handled by Continental Tyres South Africa and Tyremart Hatfield. On 10 April 2025, I purchased three Continental tyres from Tyremart Hatfield. Less than a year later, on the night of 06 February 2026, my vehicle drove through potholes — something unfortunately very common on South African roads. All four tyres on the vehicle went through the same potholes under the same conditions. However, only the three Continental tyres purchased from Tyremart developed sidewall bulges, while the fourth tyre of a different brand remained completely intact and functional. This raises a very serious and legitimate concern about the durability and structural integrity of the Continental tyres. I contacted both Tyremart and Continental regarding this issue. Instead of a proper investigation or meaningful assistance, I received a generic technical explanation about how tyre sidewalls are constructed and how potholes can cause sidewall damage. The final conclusion provided was simply that “no manufacturing defect was found.” This response is unacceptable and dismissive of the actual facts. If potholes alone were responsible for the damage, then all four tyres should reasonably have been affected. The fact that only the three Continental tyres failed while the other tyre survived the same impact clearly raises questions about the quality and resilience of these tyres. There was also no visible rim damage, which further weakens the argument that this was purely impact-related failure. Consumers buy reputable brands like Continental because they expect quality, durability and safety, especially when driving in real-world conditions where potholes are unavoidable. Tyres that develop sidewall bubbles within less than a year of purchase raise serious concerns. What is most disappointing is the lack of accountability and willingness to properly reassess the matter. I have been a loyal Tyremart customer since my student years in Hatfield, and this experience has severely damaged my confidence in both Continental Tyres South Africa and Tyremart Hatfield. Watch-out of this pathethic service...
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Quinton N
1 reviews | Active since Feb 2026
25 Feb 2026, 20:57
Continental, never again
With all my previous vehicles and obviously different brand tires, I've purchased a new vehicle towards the end of 2025. With the previous double cab it was fitted with a well known tire manufacturer and gave me 100 000 km plus on a set. With the new double cab it was fitted with Continentals. Done 30 000 km on them and one of the rear tire burst, no objects or potholes in the road, just a clear, open highway. How on earth do you explain that? Tyre pressure was checked the previous day. If I look at the reviews and the response one individual received from customer service, one can clearly see they don't care. Will be changing all my tires very soon. Not planning on driving with Continental any further. Please look at alternative options before deciding on Continental's, is all I can say.
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Quinton N
1 reviews | Active since Feb 2026
25 Feb 2026, 20:57
Continental, never again
With all my previous vehicles and obviously different brand tires, I've purchased a new vehicle towards the end of 2025. With the previous double cab it was fitted with a well known tire manufacturer and gave me 100 000 km plus on a set. With the new double cab it was fitted with Continentals. Done 30 000 km on them and one of the rear tire burst, no objects or potholes in the road, just a clear, open highway. How on earth do you explain that? Tyre pressure was checked the previous day. If I look at the reviews and the response one individual received from customer service, one can clearly see they don't care. Will be changing all my tires very soon. Not planning on driving with Continental any further. Please look at alternative options before deciding on Continental's, is all I can say.
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Replies (0)N
Nokx
1 reviews | Active since Mar 2023
27 Jan 2026, 13:12
Continental tyres bad service and product
Pathetic customer service, I’m not getting any help with their worn out tyres I bought and :months later they were worn out without even taking a long distance. The technician is giving me a run around and I’m a single mother who drives around Soweto at night due to the nature of my business and I need to have reliable tyres.
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Nokx
1 reviews | Active since Mar 2023
27 Jan 2026, 13:12
Continental tyres bad service and product
Pathetic customer service, I’m not getting any help with their worn out tyres I bought and :months later they were worn out without even taking a long distance. The technician is giving me a run around and I’m a single mother who drives around Soweto at night due to the nature of my business and I need to have reliable tyres.
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