Active since Oct 2019
These people call you and they don't even know their own product. I tell the guy I am very interested because my second car needs a maintenance plan. I asked the guy the guy if its mechanical insurance. He says no its not insurance its a membership. Then immediately tells me the premium is R188...lol. I ask him again and he says yes sir we cover internal and external of the car. It gets better. I ask him who is the underwriter and then he hangs up on me. (or he ran out of airtime/data). I can recommend some UNLIMITED data/airtime packages. lol. You guys should not employ sales people who cannot answer potential customers RELEVENT questions. I now have UNLIMITED knowledge of the cover NOT to buy. Thanks
This company is really disgusting. Their people are rude. It comes across as a scam. They cannot tell you where they get your details from. Watch out seems like phishing. If they only have your name and number and nothing else its a warning sign.
DONT SIGN UP WITH VUMATEL OR ANY OF ITS AFFILIATE SERVICE PROVIDERS. WE ARE LOYAL VODACOM CUSTOMERS AND OUR LINE WENT DOWN LAST WEEK. NB: THIS HAPPENED IN THE PAST AND IT TOOK 2 AND HALF WEEKS TO RESOLVE BECAUSE OF VUMATEL. APPARENTLY IF YOU ARE NOT WITH ONE OF THE SERVICE PROVIDERS THEY "SUPPORT" YOUR HELP IS MAYBE COMING. WHEN I PHONED THEM THEY HAVE ATTITUDES. HORRIBLE COMPANY!!! I AM GIVING IT TILL TOMORROW MORNING THEN I AM USING ALL MY RESOURCES TO MAKE THE PUBLIC KNOW WHAT **** VUMATEL IS UP TO.
This surely feels like a scam - I paid over R6000 a year ago. They make sure they get your money fast. After that you are just being made a fool of. The member portal says that 100% complete but nothing happens. When you call you hold for more than 30 min listening to the rubbish that automated recording proclaims. I am sure this is a scam unless they can prove different. Also have a look at Hello Peter. Every time there is a complaint. There are like scores of 5 star comments on the same day. It seems they have people with multiple mail addresses to post these so they try to keep their star ratings up. Crazy......
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