DP
Deborah P
Active since Aug 2019
21
Reviews
0
Industries
Reviews
21 reviews2 weeks ago
Riley was patient and resolved my issue / request
Riley was patient and resolved my issue / request. Very friendly and helpful
0 replies
1 month ago
Dissatisfied
Dissatisfied. Loan was for R2000. They had the incorrect debit date of 22nd and to extend the date, wanted to charge me over R500. They then deducted R200 and only transferred R1800 into my account. I will be paying interest on the full R2000. This is not lawful.
1 reply
2 months ago
MetroFibre no and slow response
Payment done and proof sent, after 5 days of payment done and proof sent, still disconnected. Initially rep**** that they could not trace my account and needed my ID number. I sent this but, no further reply received. No allocation of payment nor re-instating fibre WiFi connection.
1 reply
10 months ago
Metrofibre need to get their house in order
I have two major issues with Metrofibre. Every month it takes them very long to allocate payment to my account no: DEB472. I have paid the full amount of R599 over a week ago. Although their Account Department confirmed receipt of the funds, it still has not been allocated and they have suspended my Internet Fibre Service. This is very bad service. Then Metrofibre has for some reason, unknown to me created a second account number for me, against my ID number (DEB487). Even after informing them numerous times on email, SMS and WhatsApp, they are still harassing me and handed me over to collection Lawyers for the amount of R646,14. now the lawyers have also started phoning me. This is Crimen Injuria and harassment. This is effecting my credit score negatively. They need to get their house in order and rectify and resolve my issues.
1 reply
10 months ago
Iwyze quick to take payment , but dragging their feet with claim.
I have been a customer of Iwyze for about 9 years now. I have only claimed 3 times during this period. I phoned in a claim on 04.07.2025 for two broken windows at my house due to a tremor, but still to date no joy. I was asked for so many pictures of the windows, twice, but, still no assistance with my claim. I have always paid my premiums every month, been a loyal customer. They are not phased when I stated I will cancel my policy. In fact this is the only thing they will act on timeously. This still leaves me after nearly six weeks: two broken windows and railing season is coming.
2 replies
10 months ago
Fast and safe, came to my home
Fast and safe, came to my home. Quick and easy service. Impressed
1 reply
14 months ago
Awesome Service. Woolies keep up your excellent service
Two weeks ago my husband went to Woolworths at Mall@Reds looking for Woolworths Lactose Free Milk 6 packs. They did not have stock, phoned the Blu Valley Mall branch. They confirmed they have the boxes we wanted. My husband thanked them and when he got to Blu Valley Woolworths, the 3 six packs were already waiting for him, packed in a trolley for him to purchase. Pleasantly surprised. This is excellent service that came with plenty smiles from staff at both stores.
0 replies
14 months ago
Game taking very long time to allocate payment.
I have made a payment of R1000 to my Game Store Card account on Friday 28.03.2025 in store at Game Mall@Reds. I wanted to use my card on Sunday 30.03.2025. The payment did not reflect. I kept checking on the Self-help service. Still nothing. I emailed my Proof of payment on Monday 31.03.2025 and Wednesday 02.04.2025. No reply. I then phoned Customer Service on 02.04.2025, spoke to Siyasanga, she advised that my emails are on the waiting list. This can take upto 7 days since receipt of email. This is very bad service do do such an easy transaction to allocate an account payment made in store to an account.
1 reply
20 months ago
ABSA HIGH CHARGES AND INCONVENIENCE FOR PAYMENTS TO AND FROM NAMIBIA
Towards the end of April. I phoned all the major banks to enquire regarding the payment of fees for funds received from Namibia, as my bank had various charges deducted when payments were received from this country. One of the banks I phoned was ABSA. They informed me that back then there would be no charges, but from September this year the charges when making a payment and receiving a payment from this country would be R20. The Latter is not true. I had to make a payment from ABSA to Bank of Windhoek on 12.09.2024. Firstly I cannot do this transaction on my app, nor Internet Banking, I had to go to the branch. It has been 50 years since our mother passed away and we are putting a tombstone for her. She is buried in Walvis Bay. Thus I need to transfer funds to the funeral home in Walvis Bay. This transaction of the first R3000, cost me R280,19. These charges include the following: R126,09 Commission, R117,56 Beneficiary Charges @ Spot (our currencies are equal & Namibia accepts ZAR) and R36.54 VAT. These funds could have been contributing towards our Mom's tombstone. When my friend in Windhoek transfers funds into my ABSA account from Bank of Windhoek she is charged NAD 20.00 (ZAR20.00), ABSA charges me R45. She can also do this per her Internet Banking as a normal Beneficiary Payment. This is supposed to be a Swift Payment, but no Swift Charges were app****. Why does it work from Namibia that is supposedly technologically behind South Africa? Why is ABSA's charges so high and why do I have to do this transaction in Branch, instead of my home?
1 reply
20 months ago
Metrofibre account disconnected while being paid up to date
I have made 2 payments against my account. I sent both Proofs of Payments to Metrfibre's Accounts Department. One on 19.08.2024 to the amount of R998 and R499 on 01.09.2024. I mailed them on 19.08.2024 & 02.09.2024 respectively. They phoned me a week later to inform me they are disconnecting my service. I explained that I can due to the nature of my work, not take calls. They need to reply on my email. Which they have not done, just disconnected my service. I need the funds to be allocated and my service re-instated. They can and must just re-connect my service and reply to my email.
1 reply
Review Distribution
5 Star
5 (23.80952380952381%)
4 Star
1 (4.761904761904762%)
3 Star
0 (0%)
2 Star
4 (19.047619047619047%)
1 Star
11 (52.38095238095238%)