RP
Riaan P
Active since Aug 2019
78
Reviews
0
Industries
Reviews
78 reviews6 months ago
Customer care manager LARATO unwilling to assist and being rude.
Still having the same internet issues for the last 3 years. I have phoned customer care just now again. I talked to so called manager named LARATO from customer care team . Very rude and was unwilling to assist. Just stating AGAIN that it will be send to the back office. Not willing to assist to speed up this matter. Very very unprofessional service delivery2 replies
7 months ago
Customer care manager refuses to assist because I'm also recording the call
I just made a call to vodacom custom care line. Stating that I am recording the call for my security. And I request to speak to a manager. The person (not going to state his name here) refused to help me because I am recoding the call. But vodacom is recording my call. Internet is off again and I needed assistance2 replies
8 months ago
Late delivery.
Yet again. Dissatisfied with the services provided. Contact via WhatsApp and the agent didn't help. Delivery is late and I don't get awnsers when I will receive it.0 replies
8 months ago
Excellent service at Hartbee****rt branch from Zoë (Zoloyiso Munyu)
Hartbee****rt branch. Received excellent service from Zoë (Zoloyiso munyu). Always a pleasure to work with great people like she is.1 reply
8 months ago
Won't recommend doing business with this company. Just gives you Grey hair and lots of frustration.
I've cancelled their services a while back as I would have paid them more than to just pay directly. But is still waiting for documentations for months now. Asked on the WhatsApp chat line and they just don't respond. I would not recommend doing business with the company.0 replies
8 months ago
Worst communication in a long time
Won't recommend this company. Have the worst communication that I have received in a long time.1 reply
8 months ago
Vodacom problem persist for 2+ years
Have been having a problem for 2+ years where 4g goes down. Vodacom everytime makes an excuse to the problem but it returns constantly. Have lodge a complaint with ICASA and still vodacom does not fix the problem. Have send mails to the CEO's office and still the problem persists. Useless......1 reply
11 months ago
Late like usually!!!
Firstly they send my package to Cape Town while I'm live in NW. How the F. U. C. K. did the driver not get hold of me if there was no attempt of contacting ME. YET AGAIN WASTED A DAY FOR A DELIVERY THAT IS NOT ON SCHEDULE!!! After I received the notification that it will be delivered today. At the point where I will refuse a packet if comes with Fastway.0 replies
Review Distribution
5 Star
17 (21.8%)
4 Star
1 (1.3%)
3 Star
0 (0%)
2 Star
2 (2.6%)
1 Star
58 (74.4%)