Active since Jun 2019
I am very disappointed with the service I have received. I recently took out a contract for my glasses, and my first debit order went off at the beginning of the month, which I understood. However, a second debit order has now been deducted, and I still do not have my glasses. This is very frustrating, as I am being charged for a product that I have not yet received, and there has been no clear communication regarding the delay. I would appreciate urgent feedback on when I can expect my glasses, as well as an explanation for why payments are being taken without delivery.
I have been trying to contact Rain but have had no success due to poor service.
Thank you, CMH Nissan Midrand! Elizabeth Sethole was amazing — very friendly, professional, and helpful. The whole team was fantastic, and my car was washed and cleaned beautifully. I’m really happy with the service and will definitely be servicing my car there every time. Highly recommended! 🚗✨
Cindy, I just wanted to express my heartfelt gratitude for your assistance with my home loan application. Your kindness, patience, and responsiveness have made a huge difference, especially as a first-time buyer. You've been amazing to work with, and I appreciate all the effort you've put in. I'm looking forward to finalizing everything and hopefully working with you again in the future. Thanks again for your hard work and dedication - you're doing a fantastic job!
Wow, I can't believe it – I’ve just won Air fryer from DEFY! What an incredible surprise! Thank you so much, DEFY – I am beyond thrilled and truly grateful. This means so much to me, and I just had to share my excitement! Your platform amazes me, and this win has made me an even happier client. I appreciate the opportunity, the transparency, and
Subject: Urgent Request for Pickup Service – Nissan Centurion Message: I dropped off my car this morning at Nissan Centurion for a scheduled service. While I appreciate the drop-off option provided, I was told that no pickup service is available. This is quite inconvenient, especially for clients who do not have alternate transport and are left to rely on services like Uber. As a loyal customer, I strongly encourage Nissan South Africa to consider implementing a comprehensive shuttle service — one that includes both drop-off and pickup. Other service centers already offer this as a standard courtesy, and it makes a huge difference in customer experience and satisfaction. This is an urgent appeal for better customer care. Some of us have work, children to fetch, or other time-sensitive commitments. A full shuttle solution would demonstrate genuine concern for your clients' time and convenience. Please escalate this to the relevant decision-makers. It would truly enhance the overall service experience. Thank you.
Hello, I recently had an issue with my Defy machine not spinning, and the team sent a technician, Vusi DEFY TECH, who was very friendly and helpful. He resolved the issue promptly. I'm extremely satisfied with the service. Thank you, Vusi and the Defy team, for your professionalism and dedication to customer satisfaction.
I've been to Shoprite at Clayville 74 Olifantsfontein Road many times, and I've noticed that there are no packers. A lot of people buy large amounts of groceries, and the cashiers have to handle both payment and packing, which makes the lines very long. I asked the manager today why there are no packers, but he didn't give me an answer. Shoprite, please do something about this. Adding packers would help reduce the queue times.
Can someone contact me? I've been trying to reach one of your consultants without luck since yesterday.
*Assistance Needed with Insurance Overpayment Issue** Hello everyone, I’m seeking help to resolve an issue with an overpayment related to a car accident settlement. I’ve already spoken to a consultant about the accident, and my insurance claim has been settled. However, there was an overpayment, and I need to find out whether this overpaid amount will be credited back to my account or returned to the insurance company. I’ve contacted Standard Bank again, and the consultant confirmed that I am not owing any money—the insurance overpaid the amount. Despite this, I’m still struggling to get in touch with the right department to return the overpaid money and close the account. I’ve tried multiple times to resolve this without success. A consultant from Standard Bank tried to call me, but each time I answered, the call was disconnected. I would greatly appreciate any advice or assistance on how to proceed with this matter. Once this is sorted, I can close the account. Thank you in advance for your help!
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