Active since Jun 2019
14th February 2025 A Valentine’s dinner, not to be repeated … In accordance with the Epsom Restaurant’s Valentine special, it was stated that arrival was 17:30 to – 18:00 but as we had to wait for everybody’s arrival, the Starter was eventually served just after 19:00, not acceptable. The welcome was intended to include bubbly and canapés, but the canapés were replaced by a Rose. The Starter was supposed to consist of a Cheese platter with Dips, however no Dips were served but replaced by condiments. We had ordered our choice of main course, but the waitress had forgotten about us. The Rib Eye was very tuff and the Broccoli undercooked. The desert was the only good part of the course. The serving of the meals felt like mass service. My husband did enjoy the wine pairing. However, all in all an experience not to be repeated, as it was very disappointing.
12 June 2019 Case of Fraud at Clicks Northgate/North Riding I have recorded my Chronic 6 month and a normal 6 month repeat script at Clicks Northgate. I had received my usual SMS that my medication has been collated and is ready for collection. I collected my meds and after paying the required levy went straight home. Please note that there was NO communication from anybody at the Clicks Northgate Dispensary Upon unpacking my medications, I noticed that my Menograine was under dispensed, my daughter and I counted 30 opposed to the required 240, additionally BankMed was charged for 240 tablets. I immediately returned to Clicks Northgate and bitterly complained. a) I was under dispensed 210 Menograine tablets b) Bankmed was charged for the full amount of Tablets c) NO communication from anybody at the Clicks Northgate Dispensary that I was under dispensed. d) In Addition, last month repeat I also was under supplied by 30 tablets, again with no communication. e) All the above is a case of Fraud in my humble opinion, as nothing was communicated to me. After my complained I was given 150 Menograine tablets, still short of 60 tablets additionally, I have to return to Clicks Northgate as they were still short of 60 tablets. I am a pensioner with a small Pension and now must make a 3rd trip to Clicks Northgate. I have 2 more repeats to collect and thereafter will never use the service of Clicks Northgate. This is just too disgusting for words. Regards Sylvia Burnard
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