PR
Patrick R
Active since May 2019
14
Reviews
0
Industries
Reviews
14 reviews2 months ago
Lee and Lu loans poor service
After waiting for two weeks for my loan application. Am told they can’t assist because I am using discovery bank
0 replies
37 months ago
My rights as a consumer violated
Good day, This message is coming from pure disappointment in a manner that Rainbow Finance CHS Debt Collectors have treated me a consumer. My account house ad home account was handed over to CHS debt collector for missing payments on my the 36 months account, which i opened in 2020, which 3 of those payments. The 4th payment which i listed under my name, was due to have been made cash when i initially opened the account, as i was just informed by this rude lady Aida Hall a short while ago. I am listed as a bad payer on the credit bureau because of the incompetencies of the sales person who helped me to open this account over 2 and half years ago, for failing infirm as consumer that i was supposed to make my 1st installed in cash on the goods i bought at house and home in festival mall May i kindly request that this matter be handled and resolved as soon as possible, so that my rights as consumer can restored can be restored, which is the ability to make or apply credit with this house and home default under my name.
0 replies
38 months ago
Poor service from netflorist
I am utterly disappointed with the lack of service from netflorist. I am made a purchase using mobicred as a payment method, however netflorist never delivered on my request, reasons being that they coudnt find my order, even after i sent them proof of purchase. Hope someone in management from netlorist will resolve this issue urgently.
0 replies
38 months ago
Bradlows customer negligence
I am really dispointed with the service that Bradlows festival mall and their central credit offices. My application to purchase reclyner couches was approved and then during the final stages of the application, as we were about to redo the debi checks as they have failed the previous day. I was advised by the sales to my bank and get assitance with the debicheck. When i got bank from the bank and as we were about to debi checks, i was then told there was an account (House n home) which was behind by one month, i told them that was not the case. I was then advised to go to the store and get letter( proof) that my account wasnt behind, which i did so and submitted a stamped statement from house n home. They then proceeded with application and told be told it was going smoothly, they are just doing final employment checks. Juat as i waiting for the call to tell me that the couches will be delivered, i was hit with another bomb shell to be told that my account was now declined, new reasons were i had to finish the so called account which is behid. I was made to go up and down for nothing, the emotional roller coaster which i went through, they got my hopes so high and to be let down, it was totally unceptable. I was then asked by one of the sales to ask my wife to apply and told them no and the following day my wife was then called behind my back, she was then asked to apply. That is not how you treat your customers
0 replies
40 months ago
My rights as a consumer have been violated
Good day, This message is coming from pure disappointment in a manner that Rainbow Finance CHS Debt Collectors have treated me a consumer. My account house ad home account was handed over to CHS debt collector for missing payments on my the 36 months account, which i opened in 2020, which 3 of those payments. The 4th payment which i listed under my name, was due to have been made cash when i initially opened the account, as i was just informed by this rude lady Aida Hall a short while ago. I am listed as a bad payer on the credit bureau because of the incompetencies of the sales person who helped me to open this account over 2 and half years ago, for failing infirm as consumer that i was supposed to make my 1st installed in cash on the goods i bought at house and home in festival mall May i kindly request that this matter be handled and resolved as soon as possible, so that my rights as consumer can restored can be restored, which is the ability to make or apply credit with this house and home default under my name.
0 replies
66 months ago
TERRIBLE CUSTOMER SERVICE FROM STANDARD BANK!!!!
Dear Standard Management, I am highly disapointed with the service i am getting from you as a consumer. i launched a hello peter against Standard Bank on the 17th of November, regarding 7 year debt review flag under my name, which unfortunately stood in way of us owning our dream home. I was informed by Mfanafuthi Mhlanga from the standard bank complaints department over two week ago that my issue has been escalated to management but to date, my issue is pending. i have set numerous communications through to them but they have failed to respond. i feel udone by Standard Bank as their former client, for this complaint to run over a month, it is very much unacceptable. I hope Standard Bank has not failed to resolve my issues because i am black client. Can someone from higher management from standard bank call me URGENTLY to tell me that this issue has been resolved.
2 replies
67 months ago
a 7 year debt review flag from standard bank under my name, costs my family our dream home
the below complaint against standard bank was launched two weeks ago. as expected it is yet to be resolved, even after my issue was escalated to the complaints management team. standard has proven not to take the needs of thier customers serious. THANK FOR A HORRIBLE SERVICE STANDARD BANK TEAM. I wont be surprised my profile isnt flagged as a problamatic consumer, so therefore the bank wont assist me with any financial relief / credit as of the day i launched a complaint on hello peter. can someone from standard bank management resolve this matter ASAP standard bank declines our home loan application for a debt review flag which they have kept for 7 years the below communication has been sent through to standard bank and no response from standard bank. they have delined our home application based on a debt reveiw flag which is still showing on their systemens, even though debt busters and ncr that both myself and my wife are not under debt review. this was supposed to be have cleared by them 7 years ago, can some URGENTLYrevert back with a response. Good Day, Please note that it has come to our attention that Standard Bank still flagged the client under the Debt Review even though the Clearance was issued 7 years ago, and the Trans Union and Compuscan confirmed that the client is not under the Debt Review. Please update your details. Kindly find the Clearance Certificate for the clients mentioned above and update their details with immediate effect. I trust that the above I sin order. Paul Itumeleng Mphambani Escalations consultant T. +**********5 • F. +**********0 • SWITCHBOARD +**********1 • www.debtbusters.co.za MANAGER / TEAM LEADER Kim cummings | *********** Good morning standard bank complains team, Trust that this mail finds you all this morning. This is follow up mail, from the mail sent to you guys on Monday by Paul from debts busters. Kindly confirm if you have updated your systems regarding my debt review status, which is till flagging on your end 7 years later. URGENTLY provide feedback on the above request. Thank you. Warm Regards. Patrick Riba ********** Good morning Mfanafuthi, It has been 3 days since you informed me that my query has been escalated to the management team. As anticipated there hasn’t been feedback from standard bank. It is highly frustrated we as customers / consumers we have to resort hello peter for our complaints the resolved. Can someone please resolve this matter URGENTLY Thank you. Warm Regards. Patrick Riba 078 409 7971
3 replies
67 months ago
standard bank declines our home loan application for a debt review flag which they have kept for 7 years
the below communication has been sent through to standard bank and no response from standard bank. they have delined our home application based on a debt reveiw flag which is still showing on their systemens, even though debt busters and ncr that both myself and my wife are not under debt review. this was supposed to be have cleared by them 7 years ago, can some URGENTLYrevert back with a response. Good Day, Please note that it has come to our attention that Standard Bank still flagged the client under the Debt Review even though the Clearance was issued 7 years ago, and the Trans Union and Compuscan confirmed that the client is not under the Debt Review. Please update your details. Kindly find the Clearance Certificate for the clients mentioned above and update their details with immediate effect. I trust that the above I sin order. Paul Itumeleng Mphambani Escalations consultant T. +27 21 206 9425 • F. +27 00 000 0000 • SWITCHBOARD +27 21 206 9911 • www.debtbusters.co.za MANAGER / TEAM LEADER Kim cummings | [email protected] Good morning standard bank complains team, Trust that this mail finds you all this morning. This is follow up mail, from the mail sent to you guys on Monday by Paul from debts busters. Kindly confirm if you have updated your systems regarding my debt review status, which is till flagging on your end 7 years later. URGENTLY provide feedback on the above request. Thank you. Warm Regards. Patrick Riba 078 409 7971
3 replies
68 months ago
DEBT BUSTERS LEAVE A 7 YEAR DEBT REVIEW FLAG THAT HALTS OUR HOME LOAN APPLICATION
This is formal complaint against debt busters and NCR. there is a debt review flag under my name for a debt managegent servive which was withdrwan in 2013........7 years later both my wife and myself are unable to get home loan with Standard bank because if that flag. over a week ago, an agent from debt busters informed me that i wasnt under debt review, so did the NCR. today i am told that i am still technically under debt review by debt busters and i need to submit all the paid letters for all the accounts before they can provide a clearance certificate for a process that they can take up 21 daus to be resolved. why has this debt review flag still running under credit profile after 7 years since the services were withdrawn. this unfortunately has stood in a way of my wife and and myself getting our bond approved with Satndard bank, for our dream home. can this be resolved URGENTLY please!!!!!
1 reply
68 months ago
Disovery Health's complaints department bad service
it is with great dissapointment that i have to write another review abount Discovery Health. i wrote a review about Dscovery health on the 28th of October 2020 about their negelance that has unfortunately afftected my credit profile very negatively. dicosvery responded with a mesage on the 29th of October 2020, to state that they are investigating my complaint and they will provide feedack. i havent heard anything from them since. i have sent 2 commucations through to them over the past week, regarding the eta on the complaint i have and as espected i am left with sour g****s in my mouth due to their lack of response. may i kindly requet that this complaint be escalated, so that it can be resolved quickly.
1 reply
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