PH
Philip H
Active since Apr 2019
3
Reviews
0
Industries
Reviews
3 reviews51 months ago
PCC Received In 6 Working Days
Quick service and great communication from Jodie. I needed my PCC expedited for a visa application with a tight deadline. The process was quite simple and I recieved the documents in just over a week. Quite pricey but if you need police clearence within a couple of weeks this is the only way.
0 replies
77 months ago
Worst Experience With An Airline I've Ever Had
I would give 0 stars if it were possible. I booked four double tickets for my fiance and I for our Honeymoon in April/May. Within a month of booking, the airline had changed EVERY single flight that I had booked, not only changing the times drastically but also changing direct flights to ones with long layovers far off the direct route. Being my honeymoon, I am also not willing to take the risk of them changing flights again last minute, making me miss flights and accommodation bookings, so I asked for a fuill refund on all flights in addition to one flight from Cebu to Singapore with a different carrier (I will not be going to the Philippines anymore because of this airline). The airline's website does not give you an email address to follow up on, so I had to go onto Facebook and spend an hour going through popup menus with a chat-bot before finally getting the option to email a living person. I got a response the following day asking for my invoices, which I provided. I specifically asked Essie from Customer Care to acknowledge receipt of the documents, but have still received nothing in response. The following week, I get an email from Essie saying that I have not responded and they will close my ticket number. I have tried to communicate with them using both a Hotmail address and a Gmail address, but they ignore every one. I don't believe for a second that all of my emails are simply not going through. This is by far the worst experience with any airline that I have ever had, made worse by the fact that they have so negatively impacted on my honeymoon.
0 replies
87 months ago
TELKOM ROBBERY: Overcharging and Starting New Accounts Without my Consent
The worst telecoms company I have ever dealt with. They took 4 months to activate my line, when I first signed up. They then took three months to migrate it to a different address and when that happened, they also opened three new accounts in my name which has resulted in me being overcharged by R1200 per month. I struggled to cancel and when I finally did, was billed for three more months. The bills stopped for a while, but now I have been debited for an account linked to a property I have not lived in for over a year (needless to say, I cancelled that account a long time ago) which means that they have just resurrected an old account without my knowledge. If you don't pay, they blacklist you, if you lodge a complaint, they delete it without ever resolving. AVOID AT ALL COSTS
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
1 (33.333333333333336%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (66.66666666666667%)