Pieta D

Active since Apr 2019

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39 reviews

3 months ago

Multichoice premium correction

Two months or so back I gave DSTV – Multichoice 4 stars in stead of my usual 5 stars. Usually 5, because their service is generally good. However, renewing my subscription this time they have made a mess of my premium. After the complaint at Hellopeter they jumped back by correcting the wrong premium over the next two months. I think that deserves 5 stars and congratulations.Well done. Having made a mistake, they took note of it and corrected it. Thank you DSTV

0 replies

MTN South Africa

3 months ago

MTN lower level, shop L58, Cape Gate Brackenfell tops

On Thursday 23 April, my wife and I were again impressed by the friendly professional service we received at the attention of Imraan (Imran?) at MTN lower level, shop L58, Cape Gate Brackenfell when renewing our mobile contract. We have been dealing at this store since 2007 and have never looked back. The people there are patient and explain everything clearly and are always very friendly. Once again 10 out of 10 for this store. Thank you.

0 replies

Artscape Theatre

5 months ago

Artscape Theatre TOPS

As a severe hemi I attended Nutcracker on Friday night 27 February. Having contacted Artscape by phone beforehand, parking for disabled was made available as well as a wheelchair (in good condition) was brought to us. The staff absolutely professional, helpful and made it easy for me/us. 10/10 for the lady who stopped entrance for the non needy (lazy?) on the top floor to enter the one lift, because on the 2nd floor we could not get in several times. Then we also got a chance at the end of the show to go to the ground floor. Perfect experience. All five stars deserved. And what a brilliant ballet show!!!.

0 replies

DStv (MultiChoice)

5 months ago

DSTV-******* -badadmin

DSTV-******* -badadmin My two-year contract with Dstv lapsed on 2 March 2026. I received an e-mail with three options from Dstv for registering for the next two years. As a pensioner, having a decoder, on Friday 27 February I chose the R949 option in the e-mail, because that is what works for me and my wife. 30 minutes later I received an SMS stating that R1104 will be debited on 02-03-2026 . I phoned the helpline immediately. Caryn Fondling helped me and after long stories she said she will check it out and phone me on Monday. I am still waiting for that call. Monday 2 March R1104 was debited against my account. I phoned the helpline again at 08h25. A J**** or Jannis, I could not really follow his pronunciation, took the call. He checked everything out and promised me that the over debit of R155 will be discounted to 949 – 155 = R794 next month and that the R949 will run from then on. Does Dstv catch many people out this way who does not pick up that they have been bamboosled or is it just bad admin or is it *******ion? I am waiting in suspense on next months debit. (He said if I cancel there is a fine, however it is not me who breached contract. It is Dstv’s misadministration and their error. So, no fine for me if I cancel, just a blocked debit order. If I canel, which I do not want to do, it is just a lost customer for Dstv.) Please Dstv, pull up yor socks.

0 replies

University of Cape Town

6 months ago

Department of Statistics, UCT

University Cape Town Administration The most super service. On 29 December 2025, in desperation I sent an e-mail to professor Gumedze at the Department of Statistics, not expecting an answer before earliest mid January. Big problem. Due to circumstances I lost vital papers which I needed urgently. Professor Gumedze asnswered my e–mail in less than an hour with indications how to solve it. I followed it up immediately. 20 days later everything was solved and I had my replacement missing documents. I think it is excellent, especially taking into account that it was over the new year period.

0 replies

Absa

12 months ago

Absa Cape Gate non-existent telephone service and missing debit order

I can not give a star as the 0 star does not exist, therefor a negative1. Called Cape Gate branch on my mobile. Waited more than 10 minutes that my "important " call be answered in "moments". Still waiting. Absa missed a contract date on a debit order, but do they care - after I have reminded them at the branch? My mobile does not use air time according to Absa Cape Gate it seems to me. I was warned by other customers and I did not listen. Terrible telephone answering service and it is not the first time. I tried to put the review on their system, but even the "post" link does not work.

1 reply

Chem-Dry Tygerberg

15 months ago

Once again we called in Chemdry Brackenfell for the cleaning of our carpets

Once again we called in Chemdry Brackenfell for the cleaning of our carpets. I can not remember for how many years this procedures has been followed and every time we are really satisfied by the service, friendliness and quality of work at affordable prices. Using Chemdry you can not go wrong.

0 replies

Airlink

15 months ago

Excellent service to...

Excellent service to me as wheelchair hemi return flight in April to Walvisbaai from Cape Town and back.

0 replies

Checkers Hyper Brackenfell

18 months ago

Checkers positive friendly service

Checkers service Friday, 14 February I had the privilege to be assisted by Lesley at the Checkers branch in Cape Gate Mall, Brackenfell regarding my sixty60 membership. The first person I contacted at the shop immediately realized that it was a delicate situation, me being a hemi, i.e. fairly badly disabled, grey, hard of hearing and from my Boere-English she knew that an Afrikaans speaking assistant will help a lot. Lesley was called. Within 10 minutes my problem was solved in a very friendly and helpful way. 10/10 for a knowledgeable customer service member at Checkers, i.e. Lesley for a very enjoyable successful experience.

0 replies

Absa

19 months ago

Absa response on Hellopeter

I ususally leave positive posts only on Hellopeter. However, last weekend I had bad communication problems with Absa. I contacted Hellopeter. Results: 1. Congratulations to the quick positive response by Absa who solved the problem immediately. A company can not improve if customers do not contacr them. We call it qualiy control. And that is what happened here. 2. Hellopeter is a winner!

1 reply

Review Distribution

5 Star

29 (74.4%)

4 Star

2 (5.1%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

8 (20.5%)

Pieta D

Reviews

Multichoice premium correction

MTN lower level, shop L58, Cape Gate Brackenfell tops

Artscape Theatre TOPS

DSTV-******* -badadmin

Department of Statistics, UCT

Absa Cape Gate non-existent telephone service and missing debit order

Once again we called in Chemdry Brackenfell for the cleaning of our carpets

Excellent service to...

Checkers positive friendly service

Absa response on Hellopeter

Review Distribution

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