JI
Jeannine I
Active since Mar 2019
4
Reviews
0
Industries
Reviews
4 reviews2 months ago
Excellent support from Kevin Lewis at Morclick
I would like to highly recommend the Morclick what’s app support group , particularly Kevin Lewis who has provided outstanding and dedicated remote technical support to our family which has a lodge in a remote area in a game park . Thank you from the Jennings family at site 55 Welgevonden Reserve
0 replies
36 months ago
Excellent support from Qaasim at GoSolr support
Qaasim at GoSolr provides excellent support and is really willing to go the extra mile to resolve issues. He is patient and courteous and was determined to help during after hours shifts when we experienced settings issues on our inverter .
1 reply
51 months ago
Impossible to cancel contracts with unethical MTN
MTN South Africa is shockingly unethical and inefficient . I cancelled a contract in July last year and agreed to the two month cancellation fee being deducted immediately . However MTN continued billing me until Feb 2022. The original contract then expired so they didn’t bill me for one month but have now commenced billing again and in March deducted for TWO months for a bigger data amount than the original contract . Two other contracts which are quite new and should still be running were not billed. One of them is not getting data and the other is. I am thousands of rands out of pocket and wonder how much MTN’s revenue is overstated by the seemingly deliberate practice of refusing to stop billing on canceled contracts . I have escalated multiple times and so has the branch I deal with
0 replies
88 months ago
Shocking service
An incredibly shocking and disappointing service and delivery experience . We’ve been trying for 5 months ( Oct 2018 to Match 2019) to get a small parcel delivered to KZN . First we were told my aunt needed an import permit . That was obtained but still no delivery . Then we were told it was held in a state warehouse . Then we were told it was released from the warehouse but they couldn’t find my aunt and uncles address ( which UPS have delivered to numerous times) . Now we are told the parcel can’t be located . Phones are impossible to get through to . It’s a shambles. Do not under any circumstances use UPS
0 replies
Review Distribution
5 Star
2 (50%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
2 (50%)