MS
MorClick Satellite Internet Solutions
Verified Business
MS
MorClick Satellite Internet Solutions
Verified Business
43 Reviews (last 12 months)
AI Review Summary
Based on recent customer reviews, MorClick Satellite Internet Solutions receives sharply divided feedback from its rural and remote customer base. A recurring theme is severe dissatisfaction following a satellite migration, with customers consistently mentioning slow speeds, buffering, dropped connections, and capped or throttled service. Many express frustration with WhatsApp-only support, unanswered queries, and disputes around contract cancellations and termination fees. On the positive side, certain customers highlight dedicated agents who provided friendly remote assistance, successful technician callouts, and reliable connectivity in otherwise unreachable areas.
Performance(last 12 months):
TrustIndex
3.1
Ranking
#31
in Fibre & Broadband
NPS Score
-70
Recommended: Unlikely
Review Distribution
1.8|43 Reviews
Jul '25 - Jun '26
Recent reviews (43)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Anonymous
1 reviews | Active since Jan 2020
1 Apr 2026, 18:45
Excellent support from Kevin Lewis at Morclick
I would like to highly recommend the Morclick what’s app support group , particularly Kevin Lewis who has provided outstanding and dedicated remote technical support to our family which has a lodge in a remote area in a game park . Thank you from the Jennings family at site 55 Welgevonden Reserve
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Anonymous
1 reviews | Active since Jan 2020
1 Apr 2026, 18:45
Excellent support from Kevin Lewis at Morclick
I would like to highly recommend the Morclick what’s app support group , particularly Kevin Lewis who has provided outstanding and dedicated remote technical support to our family which has a lodge in a remote area in a game park . Thank you from the Jennings family at site 55 Welgevonden Reserve
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Anonymous
1 reviews | Active since Jan 2020
16 Mar 2026, 13:01
Satisfied with support received
My experience was positive and the support response was acceptable. Date for remote support was rescheduled because of availability however friendly support received from Siyabonga.
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Anonymous
1 reviews | Active since Jan 2020
24 Feb 2026, 11:36
AVOID THIS COMPANY AT ALL COSTS!!!!!!! THEY HAPPY TO CHARGE & HAPPY TO PROVIDE NO SERVICE AND NO CUSTOMER SERVICE!
If I could give 0 stars, I would. We enlisted for two packages on two separate devices and it was installed. And since then, you guessed it, NO INTERNET CONNECTION WHATSOEVER! Sure, they very efficient in sending invoices for payments and ensuring they charge, but more than that - you have a better chance for a Hail Mary. We have been patient, chatting on their WhatsApp line, sending emails - no response. Currently been waiting over an hour on their WhatsApp line to cancel. If it's my lucky day and I get any sliver of service from them, I may spoil myself and get a lotto ticket online - oh wait, I can't do that because I've been paying for internet from Morclick and I have got that! Rather use your hard earned money consumers, for a business that is interested in providing you with a service in exchange for the charges. In simple terms: DO NO USE MORCLICK NO MATTER WHAT!
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Anonymous
1 reviews | Active since Jan 2020
24 Feb 2026, 11:36
AVOID THIS COMPANY AT ALL COSTS!!!!!!! THEY HAPPY TO CHARGE & HAPPY TO PROVIDE NO SERVICE AND NO CUSTOMER SERVICE!
If I could give 0 stars, I would. We enlisted for two packages on two separate devices and it was installed. And since then, you guessed it, NO INTERNET CONNECTION WHATSOEVER! Sure, they very efficient in sending invoices for payments and ensuring they charge, but more than that - you have a better chance for a Hail Mary. We have been patient, chatting on their WhatsApp line, sending emails - no response. Currently been waiting over an hour on their WhatsApp line to cancel. If it's my lucky day and I get any sliver of service from them, I may spoil myself and get a lotto ticket online - oh wait, I can't do that because I've been paying for internet from Morclick and I have got that! Rather use your hard earned money consumers, for a business that is interested in providing you with a service in exchange for the charges. In simple terms: DO NO USE MORCLICK NO MATTER WHAT!
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Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
10 Feb 2026, 18:05
Worst Internet ever
I have read a few other reports regarding the Morclick service and I have to agree 100% - the internet connection is almost non existent - again it has been noticed over the past few months. They are impossible to get hold of. They have no telephone number - I have had technicians promise to do line tests and i have had to leave work early so they connect and then no one helps me and I cant get hold of anyone to confirm the appointment. I have tried to cancel the contract but they want to charge me the balance of the contract which is absolutely not acceptable. As it is I am paying R 999.00 for a service I cant use. In the month of January I used 1GB of data. This is ******ion.
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Anonymous
1 reviews | Active since Jan 2020
10 Feb 2026, 18:05
Worst Internet ever
I have read a few other reports regarding the Morclick service and I have to agree 100% - the internet connection is almost non existent - again it has been noticed over the past few months. They are impossible to get hold of. They have no telephone number - I have had technicians promise to do line tests and i have had to leave work early so they connect and then no one helps me and I cant get hold of anyone to confirm the appointment. I have tried to cancel the contract but they want to charge me the balance of the contract which is absolutely not acceptable. As it is I am paying R 999.00 for a service I cant use. In the month of January I used 1GB of data. This is ******ion.
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Anonymous
1 reviews | Active since Jan 2020
18 Jan 2026, 18:50
Use ANY other internet provider if possible
We live on a farm, been with Morclick for more than a year, I'm leaving a review to help other people, I've got screenshots we're they tell me on WhatsApp that everything is fine when I can't even download a WhatsApp status or voice notes, or the other thing is the Data is always used up and then you get capped
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Anonymous
1 reviews | Active since Jan 2020
18 Jan 2026, 18:50
Use ANY other internet provider if possible
We live on a farm, been with Morclick for more than a year, I'm leaving a review to help other people, I've got screenshots we're they tell me on WhatsApp that everything is fine when I can't even download a WhatsApp status or voice notes, or the other thing is the Data is always used up and then you get capped
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
7 Jan 2026, 11:35
Morclick Internet Solutions
We are extremely disappointed with Morclick. For 2 months now our internet is super slow. We can hardly watch Netflix or anything. We have send an email and also tried calling the numbers on Google. I have even send a WhatsApp to one of the people working with Morclick. It's like they do not exist. But they expect you to pay full amount. And they are strict when it comes to your contract with them. This is one of the worst service providers I have worked with. Not your money worth. If I could give them a minus 10 rating I would have. Morclick just remember without your customer's monthly payment you won't have a business. Shame on you!
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Anonymous
1 reviews | Active since Jan 2020
7 Jan 2026, 11:35
Morclick Internet Solutions
We are extremely disappointed with Morclick. For 2 months now our internet is super slow. We can hardly watch Netflix or anything. We have send an email and also tried calling the numbers on Google. I have even send a WhatsApp to one of the people working with Morclick. It's like they do not exist. But they expect you to pay full amount. And they are strict when it comes to your contract with them. This is one of the worst service providers I have worked with. Not your money worth. If I could give them a minus 10 rating I would have. Morclick just remember without your customer's monthly payment you won't have a business. Shame on you!
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Anonymous
1 reviews | Active since Jan 2020
24 Dec 2025, 09:22
No feedback on internet issues
I have been struggling with this issue for almost 3months now... Not getting any reply on email or whatsapp.. I have copied my exact email to this review, maybe it will help to escalate my issue. I have not received any account or statement in atlease 1year. I am not allowed to cancell my contract according to them but i also have no servicd. Please advise otherwise i see no other option as to contact the CPA and Hello Peter. Regards Endria Enslin
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Anonymous
1 reviews | Active since Jan 2020
24 Dec 2025, 09:22
No feedback on internet issues
I have been struggling with this issue for almost 3months now... Not getting any reply on email or whatsapp.. I have copied my exact email to this review, maybe it will help to escalate my issue. I have not received any account or statement in atlease 1year. I am not allowed to cancell my contract according to them but i also have no servicd. Please advise otherwise i see no other option as to contact the CPA and Hello Peter. Regards Endria Enslin
0
Replies (0)