OM
Oz M
Active since Jan 2019
2
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2 reviews90 months ago
Cancellation aren't cancelled
I cancelled my Telkom ADSL and Line in August 2017 before moving to a new city. Over a year later I'm still being invoiced (now R 9633) for service which I've cancelled 3 times physically in store, originally by email and twice confirm with call centre staff that they can see my cancellation on their system. I logged two separate disputes via their 'new' customer portal. Also had a lady from Durban (attorney) trying to threaten me to recover 'bad debt'. I explained I'd cancelled and she immediately apologised, knowing the huge ****up with cancellation that is Telkom. No response.
1 reply
90 months ago
Not worth the hassle
Terrible service after regular emails. This seems to be a 'Fly-by-night' hosting company. I'm disappointed in Wade Kidwell.
0 replies
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1 Star
2 (100%)