MM
marge M
Active since Nov 2018
4
Reviews
0
Industries
Reviews
4 reviews43 months ago
Woolies Dash non-service
Using Woolies Dash was problematic from the word go. When registering on the App on my phone Woolies Dash app insisted my gmail account was an invalid email address. After many failed attempts at registering on the App on my phone I tried registering on my laptop. When typing in my gmail address the App said I was already registered(which I was not) Finally managed to register using the Outlook email address only used to set up Outlook. First order placed, all good. When placing the second order on Sunday 27 November 22, in the delivery address an address other than mine kept on popping up, which I repeated corrected. After paying I noticed that the incorrect address had pulled through. The option to cancel the order disappeared too quickly so I phoned Customer services, after 23 mins and 5 people later I was told the address will be corrected. Never happened the order got packed, fortunately I communicated to the packer that the address was incorrect so it was not sent out. Delivery was for Sunday 27/11 between 11 and 12. At 1.30pm I received a message, order running late. After 4pm Sunday a message was sent to my Outlook email address(which I never use) that the order will be delivered on Monday between 10 and 11am. I was blissfully unaware of this message so when the driver arrived with the order on Monday nobody was here to collect. Received a phone call on Monday 1.30pm to find out if I received the order. I then asked them to please cancel the order I wanted it for Sunday it is now too late. Payment for this order had now gone off my credit card which I requested to be reversed. Later on Monday at 6.50pm the driver arrived to deliver order. I returned it. Now waiting for Woolworths to reverse the payment. Problems happen but it seems Woolworths does not resolve them quickly and efficiently. Their communication was very poor. If you phone Customer Services ensure you have loads of airtime, you're going to need it.
0 replies
56 months ago
Poor workmanship and no customer service
Global made and installed a double door with windows on Tuesday 10 November 2021 which unfortunately has been paid in full. It is the worst workmanship I have ever had, they get 1 star for the fact that the doors did arrive. Struggling to get someone to return to resolve the issue. The door is not only poorly fitted but opens and closes with difficulty, top and bottom latch do not work simultaneously. Would still be Ok if the owner acknowledges to the problem and resolves it. Would not use them again and certainly never recommend them to anyone
0 replies
71 months ago
African Bank online registration
AB is not accepting my cell phone no for online registration for a fixed deposit account, the agents all simply say I need to visit a branch to rectify the problem. All advertising says I can register online
2 replies
88 months ago
Plumstead Electrical enjoying Eskoms blackouts
visited Plumstead Electical this afternoon 20 March 2019 to purchase an inverter for the home found them to be most unhelpful clearly the blackouts are greatly profitable to the point where i was told they could not help as they had 23 customers already waiting for batteries for the inverter which they build themsleves. Will certainly never purchase from there again.
0 replies
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1 Star
4 (100%)