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Active since Nov 2018
15
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Reviews
15 reviews3 months ago
Do Not Use WebAfrica
Upgraded my speed, Webafrica charged me and yet I am not getting the speeds I am paying for. Been over 2 months and still not resolved. Terrible service. no on calls me, they close my calls - there is no accountability do not use them6 replies
4 months ago
Discovery Membership paid for but not reflecting on systems - No Services for a paying customer
inlaw was added as a member to medical aid, and the hospital could not pick him up. this was not resolved and it was too late for my father inlaw. my mother in law is still not reflecting in the hospital system, and we have on medical aid since July 2025. This is ridiculous - I worked with discovery financial advisor directly, and we still do not have a solution.4 replies
4 months ago
Charging me without delivering services
Upgraded my speed, Webafrica charged me and yet I am not getting the speeds I am paying for. Been over a month and still not resolved.10 replies
8 months ago
Never get my token on time. It does not make sense to log a call everytime you need a prepaid electricity token
Never get my token on time. It does not make sense to log a call everytime you need a prepaid electricity token Please can netvendor provide better solutions, especially when electricity is urgently required. Customers should not log calls for getting their Token1 reply
9 months ago
Unprofessional services
The agent at Capetown airport, made mistakes and I had to keep correcting him. I had to swipe a few times and Eventually they debited two different amounts. I ended waiting there for an hour, just to hire a car. This was unacceptable. No one called me to tell me they removed extra money from my account. Similar to the experience I had at the airport6 replies
13 months ago
Thank you for your Excellent Service Lenny!
Waiter: Lenny Naidoo has been incredible! He was always checking in on us and taking the time to care for whatever we required. Don't normally write reviews for waiters, but the serving role they have, reminds us of how we should serve others. (Mark 10:45) Thank you Lenny!1 reply
14 months ago
Staff not sure how to do their job-wastes customers time.
Gateway-had issues repeatedly with their service. Staff does not know how to do their job. Scanned discovery code when they were not supposed to. Seems we have had many issues each time we cone to Gateway Mugg and bean.0 replies
14 months ago
Support takes long to assist.
Once again struggle to get my top up. No answer from support team, no reply on WhatsApp support. I urgently need to load electricity. Their process is a mission2 replies
17 months ago
Lost and Found section - amazing
Picked up our iPad that was left behind in the Hillcrest - KZN branch and asked a serious of questions when we called in, so they knew for sure that we were the owners of the iPad. Thank you0 replies
29 months ago
WebAfrica - Unreliable Support
WebAfrica's Support is pathethic. I am still waiting for a tech to come out and I have no communication from the company. I keep getting back to the watsapp chat line, and everytime a new person starts off the query again. This has been bad and their service is not reliable.1 reply
Review Distribution
5 Star
2 (13.3%)
4 Star
1 (6.7%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
12 (80%)