Active since Sep 2018
Urgent Complaint – 15 Months Without Electricity in Ward 4, Nyanyadu, Kara Farm Due to Transformer Issue *To:* Eskom Customer Services / Complaints Department *Dear Eskom Team I am writing to formally lay a complaint regarding the prolonged power outage in Ward 4, Nyanyadu, Kara Farm since October last year. *Details of the issue:* 1. The area has been without electricity for over 15 months due to a faulty transformer. 2. Residents were informed by Eskom that there are no funds available to replace the transformer. 3. Eskom requested that residents pay R22,000 per street to fund a new transformer. 4. Residents have already paid R15,000 to Eskom toward buying a new transformer, but Eskom now says an additional top-up to R22,000 is required. 5. Eskom is also asking residents to produce payment slips for previous fines. Many residents did not receive fines and cannot produce slips, yet they are being held responsible. 6. It is unclear why paying customers are being asked to cover the full cost of a transformer replacement when this is Eskom’s responsibility. *Request:* - Immediate investigation into why the transformer has not been replaced despite R15,000 already being paid. - Clarification on the legal basis for requiring residents to pay for transformer replacement and for producing fine payment slips. - A clear plan and timeline for restoring electricity to Ward 4, Nyanyadu, Kara Farm. - Suspension of any further payment demands until Eskom provides a written breakdown of costs and responsibilities. This situation is causing severe hardship for residents, especially the elderly, children, and those who rely on electricity for medical needs. Please treat this as urgent and respond within 7 working days with an update and resolution plan. *Attached:* - Proof of R15,000 payment to Eskom - List of affected residents [if available] Yours sincerely, Sphelele Mcunu 0817760888
I'm writing to express extreme frustration and disappointment with Tshangana Attorneys' handling of my land purchase file. Despite payments made in January 2025, the process is still ongoing, with constant delays due to expired documents and poor communication. I've been told my file was at the final stage with the deed office, only to be pushed back due to expired documents. This cycle has repeated, with each document taking 3-4 months to obtain, only for another to expire. I'm unsure who's handling my file, and answers are inconsistent. I request immediate intervention, a clear update, and a plan to expedite the process. I've been waiting since 2024, and it's unacceptable. Sincerely, MR PS Mcunu
I think Momentum is ****ming me..with it *** service I've been calling every single day to be told my money is being process but nothing till today it been fully 2months now, no one even bothering to call and let me know what is exactly the hold up.. Am so ****en and tired of your of ur suck service.
The lady called me her is Xoliswa . She told me they help to clean up credit profile.i told the lady m not black listed or under Dept review and my accounts are up to date . The only problem I have is my credit score is going up. She told me maybe they are some accounts that paid up but I had some late payments or was once on areas. They can remove them from my profile and clean up any fault they find. For any R1798 ones off payment. I paid they money. A week late they called me an they said if want them help me I'll have to pay . The money I paid was a joining fee. How can I get my money back? Asked them to pay me back but they say they don't do repayment s. My name is P.S Mcunu cell number ********** 888
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