SN
Sinovuyo N
Active since Aug 2018
5
Reviews
0
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Reviews
5 reviews2 months ago
Inconsistency, lack of empathy, and poor communication
On 27 November, I personally waited 15 minutes with my kids for the shuttle because it was running late. I understood and assumed there may have been traffic or an accident. On another occasion, the shuttle even waited for an elderly white lady who was 3 minutes late. These experiences showed me that there was flexibility and empathy when circumstances were beyond a passenger's control. Yesterday, however, my 18‑year‑old daughter's flight was delayed by 17 minutes through no fault of her own. I phoned at 12:00 as soon as I learned about the delay, hoping the situation could be accommodated. Instead, she arrived at the pickup point at 13:32 and was told by the 15:30 driver that "it left a long time ago." This means that had the shuttle actually departed on time, she would have made it. What makes this even worse is the complete lack of communication. The phones were not answered, and the WhatsApp number we are told to use is unreliable. When someone finally responded, the tone was rude and dismissive. This is unacceptable, especially when dealing with a young woman travelling alone.
0 replies
2 months ago
I am extremely disappointed with the service my daughter and I received from Margate Mini Coach on 29 March 2026.
Margate Mini Coach – Inconsistent Service, No Empathy, and Rude Communication.
0 replies
5 months ago
Refund not received since November 2025
I have been waiting for my refund since November,they promised to pay by the 15th December until today nothing,my emails and evidence has been ignored, I only received two refunds and not the 3rd one. Nobuhle T. And Ofentse T. Both stopped responding
15 replies
30 months ago
Unreliable furniture ****mers
Still to date no response from curative movers, business is standing at a stand still coz no delivery of fridges while the deposit was paid on the 13th
0 replies
30 months ago
Most unreliable furniture.. Mike not to be trusted
Most unreliable furniture ****mers, we have been waiting for 3 fridges for then to deliver since 11th December, each day is a different story, Mike has promises every day we call him but the trucks have not moved,deposit was paid, still nothing.
0 replies
Review Distribution
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1 Star
5 (100%)