Active since Aug 2018
The quality of work was good but I was badly overcharged. Make sure you get a quote BEFORE you have work done here.
Ferobrake fitted parts wrong way round leading to absolutely no handbrake action. Then they placed spacers in diferent places to compensate. When i went to complain the manager went to the workshop and called the technician who worked on my car. When i told him (in the absence of the manager who for sum reason did NOT come back with the technician ) what he did he said its only my handbrake and its not important. He than just turned around and walked back into the workshop. The manager then came back and when i told him his technician has an extremely bad attitude towards customers (with which the reception lady agreed as she heard and saw everything) he just shrugged it off and said he will give him a talk. I will NEVER let them touch any vehicle of mine as i do deem the brakes on my vehicle rather important... I paid top labour rates and in the end i had to fix the brakes myself. They admitted guilt and still made NO effort to either reimburse me for the labour or even a descent apology.