NK
Nompumelelo K
Active since Jun 2018
5
Reviews
0
Industries
Reviews
5 reviews1 month ago
World-Class Service – Dis-Chem Durban North
I would like to share my appreciation for the excellent service I received at your Durban North branch. A special thank you to Queen, who truly went above and beyond. I was pleasantly surprised when she took the time to call me back with feedback on a product I had asked about,I honestly was shocked when she called because that kind of exceptional customer service is quite rare these days. I also noticed that all the staff are friendly and willing to assist. Letticia at the till was extremely helpful, and the pharmacist was sooo patient with me. It’s clear that the team takes pride in their work. Experiences like this really stand out and are deeply appreciated. Thank you again for such outstanding service.
0 replies
6 months ago
POOR SERVICE-STILL STUCK WITH A DAMAGED CAR!!!
I am extremely frustrated and angry with ABSA Car Insurance. I was in an accident on 23 October, and my car is STILL not fixed. I have repeatedly called and emailed these people and its like I am begging now , The last straw was today when I called the legal department option 7 , that lady was dismissive and she told me there is no turn around time , and she hung up on me , The WORST WORST Service , I dont know if the plan is to fustrate me until I drop this whole claim
1 reply
21 months ago
******** Membership Suspension and horribleService
Despite being told on Tuesday that the medical aid suspension was a system error on your side and would be resolved within 10 minutes, no one called back, and the issue remains unresolved. Today, I was given a number for a billing agent that doesn’t work, and then I was left on hold for 30 minutes without any assistance. This is unacceptable. I demand immediate reinstatement of my membership, a clear explanation of why it was suspended, and a formal apology. If this is not resolved immediately, I will escalate this matter further.
2 replies
24 months ago
Telkom's Unfair Practices and Refusal to Cancel Contract
On 20 June 2024, around 12:00, I spoke to an agent named Mbali from JHB, who informed me that I cannot cancel a month-to-month contract because there is an outstanding balance on the account. I have been attempting to cancel this contract since April, but your company has consistently refused, causing my debt to pile up unnecessarily. This is unacceptable. When I asked to speak to her team leader, Nqobile Thusini, she refused to come to the phone, leaving me on hold indefinitely. My primary issue is that Telkom is refusing to cancel my contract, thereby forcing me into deeper debt. This practice is not only unfair but also a deliberate attempt to extract more money from customers. I made it clear to Mbali that I am not refusing to pay the money owed, but I demand that the unnecessary accumulation of debt be stopped immediately. I find it appalling that Telkom is putting me in more debt rather than resolving the issue. Is this your company's strategy to exploit customers financially? This is not just unfair; it is *********. I am escalating this matter to The Consumer Goods and Services Ombudsman. I demand an immediate cancellation of my contract and a resolution to this matter without further delay. I will not tolerate being subjected to these unfair practices any longer.
0 replies
97 months ago
Hampshire Hotel , Ballito
Management here is terrible. We have been sending emails for weeks, and no one has even had the decency to reply. Firstly,we were fraudulently charged for breakfast. Secondly, we couldn't get breakfast , due to the fact that there were a lot of students who also checked in. Now we are trying to get our refund, and no one ever responds to our emails, even the ladies at front desk are clueless. We have received the most terrible service. The management at Hampshire Hotel does not care about their clients. Me, my friends and family will not be using this hotel ever again.
0 replies
Review Distribution
5 Star
1 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (20%)
1 Star
3 (60%)