EC
Edward C
Active since Feb 2018
3
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Reviews
3 reviews16 months ago
Poor customer service
On 23October 2024 I contacted the above attorney firm who was handling a matter I had an interest in. I was advised by the office of the Sheriff to refer to an attorney by the name of Vuyo. On the day of my enquiry I was advised by attorney Vuyo to drop off documents with his secretary/ assistant which was done on the morning of 24October. On my way out I met attorney Vuyo who promised to go through the documents and make contact with me on Friday or latest on Monday. Guess what, I am still waiting to hear from him. I subsequently made contact with his office/ secretary on the 1November & 5December and requested him to make contact with me. I am still waiting for a response. This is extremely poor customer service and a bad reflection on his law firm.
0 replies
33 months ago
Consultant was friendly and helpful
Consultant was friendly and helpful. Promised to call me back within 2hours which he did
1 reply
101 months ago
Unauthorised deductions from deposit
Has spoken to Chris the manager re Unauthorised deduction of monies for paint from deposit. When students took occupation of flat 2yrs ago it was not painted. We washed the bedroom walls & replaced 2 down lights.When we moved out 22December we removed the 2downlights we had replaced.Their was/is no need for painting, if needed it would be for wear & tear. My daughters had stuck 3 A4 size posters on Wall. This is easily removed and leave no marks. The person by the name of Lawrence who inspected property with my daughters at handover said they must not worry to remove posters as they were in anyway going to paint that room.On that basis my daughters signed the handover inspection form. When my refund of deposit was made to my account I noticed there was a deduction which was for painting & replace 2downlights. I have left 2messages for Chris to contact me, but to no avail. I have also send emails to Yolanda Stenberg & Ivone Serrano. My daughters were misled in signing the inspection form & I need my money back immediately.
0 replies
Review Distribution
5 Star
2 (66.66666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (33.333333333333336%)
1 Star
0 (0%)