SK
Sanjo K
Active since Nov 2017
7
Reviews
0
Industries
Reviews
7 reviews5 months ago
1Grid Support Is Stuck in the Telkom Era
1Grid takes me right back to the old Telkom days — when reporting a dial‑up or ADSL issue felt like a battle you could never win. I’ve just spent an hour on hold, stuck in position 2, only for the call to drop. I try again, and suddenly I’m pushed back to position 5 in the queue. This isn’t a once‑off experience either. I’ve logged ongoing complaints with their support team, yet nothing ever seems to improve. No uplift in service quality, no urgency, no accountability. For a company operating in 2026, this level of service is unacceptable. The support experience is frustrating, unreliable, and far below industry standards.
1 reply
6 months ago
Refund Not Honored
I am beyond frustrated with Bike Parts. On 7 November 2025, they took my payment even though they had no stock. Since then, I have been waiting for my refund, but all I’ve received are empty promises and excuses. I have been more than patient, but this is unacceptable. I am now anxious and angry at the lack of accountability. If Bike Parts cannot honor their commitments, then customers deserve to know. I demand clarity: Am I ever going to be refunded or not? If this is not resolved immediately, I will escalate this matter further with the Consumer Council and continue exposing this behavior publicly. Consumers beware – Bike Parts takes your money without stock and fails to refund.
0 replies
10 months ago
Unexplained Debit – Still No Answers from Discovery
I’ve been a long-time Discovery client with my medical aid, life cover, and vehicle insurance all neatly set up. Those are the three monthly debits I’ve always expected, but recently I noticed a new charge of R150 popping up under the reference Insure Act—without any prior notice or explanation. I checked with Standard Bank and was told the debit was coming from Discovery. Since then, I’ve made multiple attempts to get clarity from their call centre but was met with unhelpful responses and no resolution. Even after placing a stop on that debit, it continues to go through every month. It’s disappointing to feel so in the dark about charges coming off my account with no transparency. I genuinely hope someone from Discovery can reach out and explain what this debit is for, because the current silence is unacceptable.
10 replies
11 months ago
Dont buy ASUS
We are absolutely appalled by what transpired during the recent service visit. The technician was instructed to simply replace a faulty charge cable—something he himself acknowledged was the actual issue. Instead of sticking to this clear and direct task, he went ahead and tampered with the BIOS settings, which inexplicably triggered Bitlocker Mode. This is where things spiraled out of control: our client never enabled Bitlocker. Yet due to this unnecessary interference, the system locked up, forcing a reformat of the drive and a complete reinstallation of Windows. As a result of this careless handling, all of our client’s data was permanently erased. We’re left wondering—how are your technicians not properly trained to handle such basic yet critical tasks? Why did he feel the need to delve into BIOS configurations & strip the computer, when the job was simply to replace a charge cable? This level of recklessness is outrageous and entirely unacceptable. Our client is furious and is demanding immediate accountability. Who will be covering the cost of recovering his lost work and compensating for the severe disruption caused? This isn’t just poor service—it’s a total failure of professional responsibility.
0 replies
77 months ago
Scamming and Harassment
They are trying to scam me for R9965.00 and my story is just like everyone else here.
0 replies
81 months ago
Money Making Scheme
They are thieves, they have stolen R4000 from me back on the 12092017. I have tried everything with no avail. On the 17092019 another company from JHB required a cherry picker for their Durban job, Chris Lee who is the so called Manager, took the R4000 but never delivered... He stopped taking any calls thereafter. STAY AWAY FROM THEM. I AM NOT SURE HOW THEY KEEP GETTING AWAY.
0 replies
104 months ago
Lies Lies Lies
On the 12-09-17, I made contact with Chris from Access4Hire to hire a cherry picker. He requested full payment (R3 534.00) upfront, which was done by my employer. 2 hours later this work was cancelled. Chris promised to refund me the next day. Days turned to weeks which has turned to months, he kept promising me everyday that he will do the EFT. They then stopped taking any of my calls. I sent various messages and emails without avail. I then reviewed their business on Facebook. They messaged me back saying that they will contact me the next day.. Again.... nothing has been done. My employer has now deducted this amount from me.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
7 (100%)