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AB P

Active since Nov 2017

5

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0

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5 reviews

Mondelez South Africa

3 months ago

Molded Atros

Bought Cadbury Astros and when consumed it was stale and had mold on them. Two of the boxes were badly molded and not fit for human consumption. The was reported to Mondelez and they did not address it. I had to enquire about the progress and they say that they are having issues on their side. Also they say Im "eligible for reimbur*****t " but cannot reimburse me now because their system is also having issues.This product expiry was properly evaluated by Cadbury or Mondelez. But they choose to produce products that are not properly evaluated to ensure thatvthe consumer will not be harmed. But further that dont care even when it is reported. I would suggest that people not purchse Astros for their children as this product can causes serious health problems and the company is not prepared to address it. The same batch had the same problem. It was two months before it wmcoild expire. I feel sick for a few days and all they can say is that "im eligible for reimbur*****t". It never shocks me how careless and inconsiderate these companies are. No care for the consumer at all.

0 replies

45 months ago

Truworths world class service, best in the game.

We live in a time were companies seldom would go all out for a customer. Truworths has gone further than 80% of the companies that I support. I needed a particular clothing from a store that was 100km away from me. The wonderful store manager Carol at Uzzi Empangeni was so helpful, professional and kind to contact the necessary regional manager to get authorization to have item sent to the store closer to me. I would like to thank Truworths as a group. Truworths Bluff, Curtis and his team are such a great asset to the group. Curtis is a great manager and human being. Lastly Carol from Uzzi or Truworths Empangeni, thank you for going out of your way to take my call and then doing what a great leaders does in order to assist the customer. I'm grateful for what you did, I truly value your assistance. You are a wonderful person and a great manager. Thank you to the regional manager who approved this, much appreciated.

0 replies

46 months ago

Lay's- a bag filled of air or burnt chips

Bought Lay's lightly salted and spring onion. Firstly you pay for whole alot of air, literally they have more in the packet than chips. Both packet of chips had issue. One was burnt and the other was soaked in oil. Made a complaint two weeks ago, they haven't even looked into the issue. Such poor and unprofessional from a huge brand. I would advise people to rather support Frimax theh are cheaper and have such better quality. Simba makes poor quality chips and they are so expensive. The product is inferior and the standards are poor. Especially Lay's, it unfair that a company can produce such poor and unhealthy products and rob people for their money and do nothing when the issue is reported. They are behaving like a low class company hiding from taking accountability for their product. Two weeks and still no response that's daylight robbery. Simba does not roar it keeps quite.

0 replies

Woolworths Retail South Africa

49 months ago

Despicable and unacceptable staff conduct at Woolworths Gateway

What a shocking and unbelievable experience my wife went through at Gateway Woolworths. She was purchasing an array of clothing which required her to try them on. Whilst she attempting to try them on a Woolworths employee by name of Annalisa treated her with the utmost disrespect and rudeness. She was rude and unprofessional, whilst my was taking the items to change room this arrogant and despicable person pulled the clothes from her to count. She further insinuated that my was attempting to steal unbenon to her my wife is a Attorney. She proceeded to help other customer with such politeness to blatantly show my wife that she had no respect and she did not acknowledge her as a customer. My wife made a purchase of R7000 that day despite Woolworths staff conducting themselves in this manner. It's truly unbelievable that Woolworths staff are able to behave in this kind of way with impunity. I will reconsider whether people should support this store. It's very very disappointing that my wife had to experience thud kind of filty behaviour.

0 replies

107 months ago

Extremely poor and cheap quality La coste sneakers

I have used La coste sneakers for many years. I have two of same type of shoes that I purchased from Spitz about 2 or3 years ago. These pair only differ in colour. I have many pairs of La coste these two pairs are made synthetic material and they have started crack. I did not believe my eyes that I had paid more than R3000 for pathetic and poor quality shoes. It is more shocking how Spitz handle the complaint. After me sending images of the shoes which I hope I will able to upload for people to see the poor standards that even a company like La coste will drop to just to make more profit and use cheap and low standard materials. To people that support Spitz or use La coste, don't waste your money on a brand that is just making profit from label that had a good reputation. As for Spitz guys, they simpler said to over the phone that they cannot do anything about. When I told lady that I was speaking to, that will be returning two pairs that I recently purchased because of the shocking feedback she said that couldn't. So this is my logic you are not assure customers a standard quality why should I keep these pathetic cheap quality over priced shoes. I can by Nike or Adidas and those company I can respect they back there products. I will be closing my account with Spitz in the coming months and I will tell my friends and family about experience.

1 reply

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1 (20%)

4 Star

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3 Star

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2 Star

0 (0%)

1 Star

4 (80%)

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