HN
Hylton N
Active since Sep 2017
4
Reviews
0
Industries
Reviews
4 reviews1 month ago
Blatant Bull**** from Ishmael Days and Attorneys
Are there 0 stars? Payed the debt off in December 2025.... threatening me will legal and trace alerts affecting my credit score... text me at night and then refuse to answer my calls and put the phone down on me? Telling me to call tomorrow... how dare you? Your ingnoramic fools!
0 replies
60 months ago
Excellent Service
Excellent service, clear understanding of my requirements. Brian went over and beyond my expectations. So many companies today don't care about the client... THANK YOU BRIAN!!!
1 reply
106 months ago
Worst Experience Ever and not even a client yet
To whom it may concern It is quite fitting that your website address begins with "hello" (so does hellopeter.com) I approached Rochester/JD Group last week 05 September 2017 to apply for credit as my wife had seen a lounge suite she really liked in your Fourways Branch. (Angelo Range) I was contact by your head office and then subsequently sent numerous text messages to remind me to take my documentation to the relevant store as I had "pre-qualified" This I did on Wednesday 06 September 2017, where I was given forms to fill in and an email address to return such forms. This is where my nightmare experience with Rochester began. I had to follow-up on Friday only to be told that the sales lady I was dealing with was off and that I would have to wait until she returned. Again on Saturday I called, the phone rang off the hook twice before eventually being answered by the sales lady, only to be told that it is a lengthy process and that I must just wait. (IT IS EASIER and FASTER TO BUY A CAR) I had eventually given up hope at this stage only to receive a call on Sunday 10 September 2017 to tell me that all was now sorted and that I must please come in to sign the contract and debit order. This I duly did. I was then told that I would be able to take delivery of my goods by Wednesday 13 September 2017 after a phone call from your delivery guys. AGAIN i HAD TO CALL JD GROUP. AGAIN I WAS PLACED ON HOLD FOR OVER 20 MINS!!!!!!!!!!! TO BE TOLD THAT THERE WAS A PROBLEM, HEAD OFFICE HAD TO MAIL THE BRANCH......WHY CAN NOBODY MAKE PHONE CALL AND COMMUNICATE????? I called the branch an hour later to be told that I did not qualify for credit and that it would be better to just cancel the whole deal and ROCHESTER were no longer interested in me as a client. I was told that I do not earn enough???????????????????????????? SO WHY TELL ME ALL IS GOOD TO GO? I APPLIED FOR 15 K CREDIT............ AND IF I DO NOT GET A PROPER RESPONSE OR OFFICIAL APOLOGY, THIS MAIL WILL BE FORWARDED ALONG WITH ANY RESPONSE/NON-RESPONSE TO ANY AND ALL SOCIAL MEDIA PLATFORMS. AND WE WILL SETTLE THIS IN OTHER WAYS I FIND THIS ATTITUDE SHOCKING TO SAY THE LEAST. ABSOLUTELY DISGUSTING!! This mail is by no means a case of "sour g****s", merely a reminder that no matter who you deal with, SERVICE IS KING!! and COMMUNICATION IS KEY! To Top it off. I get a call the next morning to say that my deal has not been cancelled and that they will get someone to call me ..... 24 hours later, I still wait patiently. I was also informed that the debit order authorization I had filled in would be deducted!!!! PLEASE GO AHEAD AND TRY!!!! No Response, no acknowledgement from Rochester...... well.... Hello Peter!
0 replies
Review Distribution
5 Star
2 (50%)
4 Star
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3 Star
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2 Star
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1 Star
2 (50%)